Regional Field Technician

EquipmentShare•Amarillo, TX

16h•Onsite

About The Position

EquipmentShare is hiring a Regional Field Technician to maintain and repair a variety of customer- and company-owned heavy equipment and aerial lifts. The position supports the Southwest Region, mainly Amarillo, Austin, San Antonio, Dallas, and Houston, Texas. Technicians work with a newer equipment fleet and use EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The role is subject to on-call scheduling, with additional compensation provided. When required, the technician travels to customer job sites to service rental or customer-owned equipment. Year-round company-provided OEM training is available.

Requirements

Own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
Ability to travel weekly to support business needs.
High school diploma.
Valid driver's license with an acceptable driving record.
Be at least 21 years old to operate a company vehicle.
Ability to move, stand, stoop, and bend freely.
Ability to lift up to 50 pounds at times.
Pass a 10-panel drug screen as a condition of employment.

Nice To Haves

Trade school certificate.
Experience in field service, maintenance, and repair.
Knowledge of OSHA requirements.

Responsibilities

Follow safe work practices when repairing equipment.
Use laptops, tablets, and company technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed in a timely manner each day.
Assist with equipment and parts pickup and delivery.
Travel to customer job sites when required to repair and maintain rental or customer-owned equipment.
Keep the service vehicle clean and professional.
Perform other duties as assigned.

Benefits

Monthly family dinner night.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Access to industry-leading diagnostic tools.
Overtime pay after 40 hours.
Additional compensation for on-call scheduling.