Regional Facilities Manager

JLL•Chicago, IL

5d•$123,000 - $150,700•Hybrid

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL - Regional Facilities Manager (M2) Transform at JLL as a Regional Facilities Manager on a global client account in our Technology Division! Our client is multinational media, marketing, and corporate communications holding company. Your region would encompass their Central NAM portfolio leading our IFM team. You will sit at their downtown Chicago office.

Requirements

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience
Minimum 7+ years of facilities management experience as a third party provider, corporate or as a consultant with some multi-site/regional exposure
Minimum 7+ years of IFM people management experience with some multi-site/regional exposure
Excellent client relationship management skills with experience serving as a trusted advisor to senior stakeholders
Knowledge of commercial real estate, HVAC, electricity, telecommunications, furniture and building energy management systems
Supervise vendor performance during normal and off hours including weekends when necessary across various sites
Accounting and budgeting experience with portfolio-level financial management
Strong organizational and management skills with ability to prioritize across multiple locations
Excellent communication and computer skills
Willingness to travel within the region (up to 50% travel expected)
Valid driver's license and reliable transportation

Nice To Haves

Professional certifications such as FMP (Facility Management Professional), CFM (Certified Facility Manager), or similar credentials
Knowledge of sustainability practices, LEED standards, and energy management programs
Advanced degree (MBA or Master's in Facilities Management) or specialized technical certifications
Experience implementing workplace experience initiatives and change management programs that support evolving work environments
Proven ability to leverage technology and data analytics to drive operational improvements and demonstrate value to clients

Responsibilities

Lead the strategic implementation of our target operating model across a dynamic, multi-tier regional portfolio of creative advertising agencies, adapting operational frameworks to meet the unique requirements of each asset classification
Drive organizational transformation initiatives that support portfolio expansion and consolidation, ensuring seamless integration of new creative agency properties into existing operational structures
Develop and execute comprehensive change management strategies that align diverse facility teams across all portfolio tiers with evolving client objectives and the dynamic needs of creative agencies serving global clients
Proactively manage facility services across an expanding and consolidating regional portfolio of creative agencies, implementing scalable processes that accommodate growth and portfolio optimization
Implement tier-specific operational strategies that optimize performance across different creative workspace environments while maintaining consistency in service delivery standards
Develop and manage comprehensive operating and capital budgets across the multi-tier regional portfolio
Lead strategic cost optimization initiatives that capitalize on regional scale and portfolio consolidation, identifying opportunities for cross-property efficiencies and vendor consolidation
Execute financial planning processes that support portfolio evolution
Build and lead high-performing, cross-functional teams capable of managing diverse creative agency environments and complex operational requirements across the regional portfolio
Develop comprehensive talent development programs that prepare team members for evolving portfolio needs
Implement leadership development initiatives that create succession planning across all levels of the regional organization
Foster a culture of innovation and continuous improvement that drives operational excellence across all portfolio tiers
Lead complex contract negotiations and vendor selection processes that support portfolio consolidation and operational excellence
Implement performance management systems that ensure consistent service delivery across all portfolio assets regardless of tier or complexity
Travel extensively throughout the region to provide hands-on leadership, strategic guidance, and operational oversight across all properties
Serve as the primary regional liaison for complex client relationships, ensuring alignment between portfolio expansion and consolidation with client strategic objectives