Regional Facilities Manager

Brilliant CornersLos Angeles, CA
$90,000 - $95,000Hybrid

About The Position

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. The Supportive Housing Management department manages Brilliant Corners’ portfolio of owned real estate which provides housing and services to various vulnerable populations. The largest part of the portfolio consists of single-family homes that house previously institutionalized people with developmental disabilities. Other programs consist of multifamily or scattered site housing serving formerly homeless and/or developmentally disabled, individuals and families. The Regional Facilities Manager ensures a culture of collaboration and excellence and supports property & facility maintenance activities on a rapidly growing portfolio of single-family homes used as Care Homes for individuals with developmental disabilities and other housing models serving vulnerable populations. This position is currently hybrid remote with travel days in the field. Regional offices are in San Francisco, Los Angeles, and San Diego.

Requirements

  • Five or more years related experience in property maintenance, supervising, construction, or equivalent combination.
  • Ability to diagnose and/or repair plumbing, carpentry, HVAC (certification preferred), and electrical components/systems.
  • Ability to lead a team of skilled Maintenance Technicians (MT).
  • Microsoft Office, Word, Excel, Outlook email, Salesforce property management (desired, not required).
  • A valid, clean CA driver’s license and a personal insured vehicle are required.
  • Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces.
  • Physical ability to manipulate hands, fingers, and wrists to handle, feel, grasp, or operate hand/power tools, parts, controls, and equipment.
  • They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.
  • Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 50 pounds safely.
  • Any weight over 50 (Fifty) pounds requires assistance from another employee or dolly.
  • Mental acuity for analytical reasoning and document interpretation.
  • Hazards – Exposure to traffic, dust, dirt, heights, noise, fumes, from oil, gas, paint, power tools and cleaning solvents with proper use of Personal Protective Equipment (PPE).

Nice To Haves

  • Trade school and certifications are a plus
  • HVAC certification preferred
  • Salesforce property management (desired, not required)

Responsibilities

  • Partakes in the oversight of a team of Maintenance Technicians.
  • Train Maintenance Technicians no less than quarterly; answer/troubleshoot advanced technical questions, conduct assessments of maintenance technicians’ skills, knowledge, and abilities. Training shall include overviews of safety equipment, OSHA requirements, Material Safety Data Sheets, personnel safety, and crisis response plans.
  • Establishing quality assurance program, perform physical quality assurance inspections, send annual customer service questionnaires to service providers, and organize the results into action items.
  • Supports the completion of preventive maintenance tasks on a reoccurring schedule. Ensures that Maintenance Technicians are trained on preventative Maintenance tasks, or that vendors are selected for reoccurring service. Ensures preventative tasks are completed on-time and reports program output to Director, Asset Manager and Regional Managers on a quarterly basis.
  • Participation in Reserve for Replacement planning and implementation of activities as assigned.
  • Participate in other projects as needed, including but not limited to contractor vetting and contract negotiation, and managing rehabilitation projects of occupied properties as assigned, and tasks related to home turnovers.
  • Optimize the use of our current work order system amongst Maintenance Technicians and Property Managers, including establishing metrics for maintenance repairs, ensuring consistent/accurate utilization, and producing reports.
  • Includes daily use of Salesforce.
  • Responsible for maintaining inventory control of all tools, equipment, and vehicles and shall participate in the vehicle maintenance management program.

Benefits

  • Health Care Plan (Medical, Dental, & Vision)
  • Retirement Plan (With 5% Match)
  • Life Insurance (Basic, Voluntary and AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development
  • Wellness Resources
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