Regional Facilities Director

LDG Development•Houston, TX

1d•Onsite

About The Position

The Regional Facilities Director oversees the maintenance team and maintenance program for a designated region of Solidago Residential Services. The role manages facilities functions across multiple residential communities, including preventive maintenance, employee training, safety programs, quality control, and mechanical, electrical, and plumbing systems. The position oversees maintenance personnel across up to 10 communities and approximately 30 employees, and reports to the Vice President of Facilities. The director supports property managers and maintenance supervisors with budgets, building systems, capital projects, contracted work, construction and building turnover, property inspections, and maintenance standards. The role also develops and monitors safety and preventive maintenance programs, energy-saving measures, water intrusion and mold procedures, and bed bug policies. It requires work both indoors and outdoors throughout residential properties, occasional travel, and availability for property emergencies.

Requirements

Experience in residential building maintenance.
Familiarity with building systems and equipment responsibilities.
Working knowledge of plumbing, HVAC, electrical systems, elevators, and irrigation systems.
Ability to troubleshoot problems using meters and read schematics.
Excellent computer and systems knowledge, including Microsoft Word, Excel, SharePoint, OneDrive, and PowerPoint.
Professional appearance and demeanor.
Excellent verbal and written communication skills.
Ability to use and operate tools safely.
Strong organizational skills.
Strong customer service skills and a service-oriented mindset.
Ability to make sound decisions and solve problems effectively and promptly.
Ability to complete projects and tasks thoroughly, accurately, and on time.
Ability to adhere to local and state regulations and OSHA standards.
Ability to lift up to 50 pounds, as stated in the Safety section.
Ability to stand, walk, climb, stoop, squat, type, and handle materials.
Ability to access interior and exterior areas of properties in varying weather conditions.
Adequate close and distance vision, color and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

CFC Universal Certification.
Certified Pool Technician certification.
Knowledge of property management systems such as RealPage, Ops Technology, and One-sites.

Responsibilities

Oversee facilities management and maintenance personnel across up to 10 communities in the designated region.
Prepare and present regional reports for senior management.
Guide teams in maintaining current property logs, including pool, elevator certification, emergency response, safety meeting, and OSHA logs.
Maintain company safety standards and ensure OSHA regulations are followed.
Manage staff performance and train Maintenance Supervisors to manage their teams.
Train, coach, and develop employees as needed.
Ensure employees follow company policies and procedures and maintain courteous, professional conduct.
Forecast and maintain budget projections, and train on-site Maintenance Supervisors in budget forecasting.
Control operating costs through effective use of employees, equipment, preventive maintenance, training, and forecasting.
Interview and recommend maintenance personnel and recommend staff for promotion.
Coordinate staff training in property maintenance topics, including asbestos, lead, mold, licenses and certifications, seminars, and continuing education.
Design, monitor, and enforce preventive maintenance and safety training programs for each property.
Develop, implement, and enforce water intrusion monitoring, mold identification, documentation and abatement programs, and bed bug policies and procedures.
Provide technical advice to maintenance and property management staff.
Implement and monitor energy-saving measures at properties, including annual energy audits.
Conduct quarterly residential property inspections with the Property Manager and report deficiencies to the Regional Property Manager.
Provide property managers with budget input for repairs, maintenance, and capital expenditures as needed.
Develop scopes of work for capital improvement projects and oversee, review, and assist with projects, including final sign-off.
Evaluate contracted work on building equipment and projects, including performance and pricing.
Review drawings and specifications for new buildings and provide comments and recommendations to Property Managers, Development, and Construction.
Coordinate with Property Managers as a liaison among construction, owners, and management; provide punch lists and recommendations for building turnover.
Develop new-construction building standards concerning future maintenance requirements.
Inspect buildings under consideration for purchase, oversee due diligence, and provide condition comments and recommendations.
Advise on local permits, codes, and industry standards.
Create and monitor after-hours emergency on-call schedules, policies, and procedures, and be available for property emergencies.
Work with the Regional Property Manager and SVP to administer and enforce policies and procedures for maintenance personnel.
Work with the Vice President, Regional Property Managers, and Property Managers to ensure facilities standards are met.
Participate in continuing education in maintenance, engineering, construction, codes, and standards as required by law and role development.
Perform other related duties as assigned.