Regional Director of Operations - Western PA

Aramark • Pittsburgh, PA

4d • Hybrid

About The Position

Aramark SeniorLIFE+ is seeking a Regional Director of Operations to oversee multi-site operations across a portfolio of senior living communities in the Western Pennsylvania region. This senior leadership role provides operational oversight for 8–10 communities supporting both culinary and environmental services (EVS) operations within Continuing Care Retirement Communities (CCRCs) and senior living environments. The Regional Director of Operations is responsible for delivering strong operational performance, consistent hospitality standards, and positive client relationships across the region. The role partners closely with community leadership and client stakeholders to ensure each location delivers exceptional service to residents while maintaining operational discipline and financial performance. This position reports directly to the Market Vice President of Operations and provides leadership to approximately 15–20 managers and operational leaders across the district. Success in this role requires a proven leader with multi-site hospitality or food service leadership experience, strong financial acumen, and the ability to lead high-performing teams across multiple locations. The role requires 60–70% travel to communities throughout the region.

Requirements

• 5–10+ years of leadership experience in multi-site operations, hospitality operations, food service operations, healthcare services, or senior living operations
• Experience managing multi-property or district operations
• Strong financial management skills including P&L; responsibility
• Experience leading large teams and developing managers
• Experience overseeing culinary, hospitality, or environmental services operations
• Strong client relationship management and communication skills

Nice To Haves

• Bachelor’s degree in business, hospitality, or related field preferred

Responsibilities

• Provide leadership and operational oversight for 8–10 senior living communities across the market.
• Lead and support a team of 15–20 managers and operational leaders.
• Coach and develop site leadership teams to drive service excellence.
• Maintain strong client relationships and ensure alignment with operational expectations.
• Oversee district financial performance including P&L; accountability.
• Drive productivity improvements and operational consistency across all sites.
• Ensure compliance with safety, sanitation, and regulatory standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager