Director of Operations, Regional

Shapco Inc•Anaheim, CA

9h•Onsite

About The Position

The Director of Operations oversees roles and functions supporting manufacturing and distribution operations, including: Purchasing; Supply Chain and Logistics; Quality; Facilities and Equipment; Capacity Planning; Master Production Scheduling; and Branch Operations. This role emphasizes establishing best practices, driving operational efficiency, and integrating activities across all branch locations.

Requirements

Bachelor’s degree in business-related field.
Minimum 10 years’ experience in an operations-related leadership role.
Minimum 5 years’ experience in a senior or C-Suite level position.
Role will be full-time, nominally on-site in Anaheim, CA
Willing and able to travel extensively (up to 50%) including multi-day trips. All travel is domestic.
Pre-employment drug testing and background checks shall be required.
All applicants shall be authorized to work in the U.S.

Nice To Haves

Strong Microsoft Office skills.
Excellent communication, inter-personal, and leadership skills.
Excellent critical thinking and problem-solving skills.
Strong time and detail management skills with the ability to track multiple deadlines simultaneously.
Experience working in a team environment and coordinating with multiple departments.
Bilingual English/ Spanish a plus.

Responsibilities

Collaborate with the VP of Operations in setting and driving organizational vision, operational strategy, and hiring needs. Develop actionable business strategies and plans aligned with the organization’s short- and long-term objectives.
Translate strategic goals into actionable plans for performance and growth, including establishing organization-wide goals, performance metrics, and annual operational planning.
Oversee branch operations and employee productivity while fostering an engaged workforce and a high-performing culture.
Analyze internal operations and identify opportunities for improvement using Lean, 5S, and Kaizen principles.
Partner with the VP of Operations to develop, implement, and manage capital investments and expenditures to support growth, profitability, and adoption of new technologies.
Work with the Director of Purchasing to oversee supply chain functions, including demand forecasting, master production scheduling, materials forecasting, strategic and tactical purchasing, inventory control, and logistics. Utilize ERP/MRP systems to forecast and track material usage.
Source and negotiate with suppliers of raw materials.
Place raw material orders, track lead times and deliveries, and coordinate distribution to branch locations.
Develop and manage national accounts for shop supplies, equipment, machinery, and vehicles.
Establish vendor selection methodologies and evaluate vendor performance within the Quality system.
Manage and coordinate inter-branch material transfers within the ERP system and oversee delivery to transfer locations.
Develop and implement standardized policies for cycle counting inventory at each location.
Oversee annual physical inventory and coordinate with the Controller and Chief Financial Officer for reporting.
Maintain accurate inventory records across all branch locations and establish consistent reporting practices.
Resolve shipment issues in collaboration with branch-level teams.
Work with other Directors to implement Total Quality Management (TQM), 5S, and Kaizen initiatives to ensure the highest level of product quality.
Work with the branch to optimize workflow, ensure proper maintenance of plant and equipment, and maximize operational uptime through Total Productive Maintenance (TPM).
Oversee manufacturing and industrial engineering efforts to ensure efficient plant layout and workflow.
Maintain and build trusted relationships with key customers, vendors, and service partners.
Establish quantitative and qualitative metrics, guidelines, and standards to evaluate operational efficiency and effectiveness; identify opportunities for improvement.
Implement policies and procedures that improve day-to-day operations and standardize processes across locations.
Plan, direct, control, implement, evaluate, monitor, and forecast budgets and cost of sales across divisions to achieve financial objectives.
Partner with the Director of HR on workforce planning, organizational structure, and talent development to support operational goals.