Regional Director of Operations

Star Dental Partners•Orlando, FL

About The Position

Star Dental Partners is currently seeking a hands-on Regional Director of Operations (RDO) to join the team supporting central and north Florida practices. The Regional Director of Operations will focus on implementing effective strategies and executing operational tactics in their region with the goal of enhancing practice level performance and growth. As a valued member of our team, the Regional Director of Operations will receive a highly competitive compensation package inclusive of base salary, annual performance bonus and incentive equity. Standard full time benefits will be providing including medical, dental, vision, and life insurance, ample PTO, 401k, etc.

Requirements

High school diploma required; Bachelor's degree preferred
Minimum 3 years of regional dental operations management experience required
P&L responsibility and experience with budget management, personnel management, and team building
Highly organized and detail-oriented work ethic
Ability to work collaboratively with all team members, both at the practice level and Support Center
Excellent written, verbal, and interpersonal communication skills
Demonstrates a sense of urgency and works well under pressure
Self-motivated and goal-oriented, with the initiative to work independently
Strong ability to prioritize, multi-task, and meet deadlines
Demonstrates integrity, responsibility, accountability, and a high level of professionalism
Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook)
Ability to travel frequently, 60 percent or more
Located in Florida (Tampa or Orlando Metro Area Preferred) with close proximity to a major airport

Nice To Haves

Bachelor's degree preferred
Located in Florida (Tampa or Orlando Metro Area Preferred) with close proximity to a major airport

Responsibilities

Spend 60 percent of your time “in the field” visiting and supporting affiliated dental practices
Provide oversite, strategic guidance, and operational support to dental practices across assigned region (Florida: Tampa & Orlando metro areas primarily)
Assist in the onboarding and integrations of recently affiliated dental practices, including implementation of company operational procedures and processes
Maintain regular communication with affiliated doctors and practice staff while visiting each practice within the region on a regular basis
Review practice trends and performance objectives on a regular basis including a monthly operational review, with a goal of increasing practice Revenue and EBITDA over time
Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Chief Operating Officer (COO)
Collaborate with each practice within the region to help resolve operational issues
Contribute to the creation of Star Dental Partners’ policies & procedures and best practices to help the organization scale effectively