REGIONAL DIRECTOR OF OPERATIONS

Compass Group•Charleston, SC

3d•$135,000 - $145,000•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison focuses on creating personalized dining experiences to support healing and health. The company has a long history of serving major health systems and leverages culinary, nutritional, and operational expertise. Morrison has been recognized as a "Best Place to Work" and a "Top Training Organization." The company employs over 1,600 registered dietitians and 1,200 executive chefs, serving more than 600 million meals annually. This role is for a Regional Director of Operations to provide strategic, multi-unit leadership for food service operations in Charleston, SC. The RDO will lead, manage, and inspire a team of Directors and other leaders, contributing to the regional leadership team. Responsibilities include planning, direction, and guidance for accounts within the territory, fostering strong client relationships, and achieving operational and financial goals in a dynamic environment.

Requirements

Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree

Nice To Haves

Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
Proven track record of growing a business and leading teams, along with strong financial acumen
Ability to think quickly, analytically, strategically, and accurately
Expert client relationship, influencing, listening, and communications (written and verbal) skills
Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
Proficient in the use of Microsoft Suite

Responsibilities

Leads, manages, and inspires a diverse team of Directors and their teams, to provide top-notch service
Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)
Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in the balance of risk/reward and short/long-term implications
Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
Works with regional team members to ensure the Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)
Collaborates with key partners to support regional initiatives
Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time
Champions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation
Owns the financial results/P&L for the assigned territory, and works with the leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
Ensure consistent and fair administration of all policies and procedures
Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings