Regional Dir Operations

Reliant Rehabilitation•, MI

3d•$100,000 - $120,000•Onsite

About The Position

The Regional Director of Operations (RDO) directs clinical rehabilitation operations across multiple practices in a geographic market under the supervision of the Regional Vice President. The role is responsible for achieving financial, employee-relations, customer-service, and clinical objectives through leadership and effective management of staff and customers. The RDO maintains professional interactions with facilities and clients, represents Reliant Rehabilitation’s commitment to quality and service, follows company policies and procedures, and complies with state and federal regulations. The position must be licensed and located in Michigan.

Requirements

Must be licensed and located in Michigan.
Associate degree or higher in Occupational Therapy, Physical Therapy, or Speech-Language Pathology.
At least five years of clinical experience, including at least three years in patient care and one to two years of successful clinical management.
Valid credentials demonstrating compliance with the regulatory board requirements to practice in the assigned state, and compliance with other applicable regulatory standards.
Proficient knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Basic Internet navigation skills.
Must comply with the position description for the discipline of the current license.
Ability to travel between facilities during scheduled hours.

Responsibilities

Schedule and deploy clinical staff to meet facility program needs.
Direct quality patient care, provide patient-care skills development as appropriate, and deliver patient care as required within the scope of practice.
Ensure Reliant Rehabilitation and customer policies and procedures, as well as patient-care standards, are met in assigned facilities.
Implement and manage staffing objectives for the geographic area.
Serve as a clinical resource by line of business as appropriate and conduct routine clinical and compliance audits in assigned and adjacent areas as delegated.
Direct caseload management and patient scheduling across assigned facilities, including resident screening, patient assignments, treatment-outcome reviews, efficiency requirements, and clinical-program implementation.
Review and analyze facility case mix and contribution margin.
Communicate with facility staff and referral sources to obtain clinical information about new or potential admissions.
Direct action-plan development and ensure deficiencies identified in clinical audits or compliance investigations are addressed with good outcomes.
Manage new facility start-ups and labor costs within the geographic area.
Manage practices to meet or exceed financial objectives and participate in developing financial goals.
Manage day-to-day customer issues and work toward satisfactory resolution.
Develop corrective action plans for identified risks or concerns and ensure deficiencies are addressed with good outcomes.
Implement an ongoing documentation peer-review system within assigned facilities.
Monitor and achieve area-specific employee-retention objectives within assigned facilities.
Travel between facilities during scheduled hours; travel may be required up to 75%.
Work varying hours and shifts, including weekends and holidays.
Supervise staff across multiple facilities, including training, scheduling, coaching, issue resolution, maintaining personnel records, and assisting with discipline and terminations.