RD Critical Infrastructure - North Central Region

DataBank (DataBank Holdings)•Dallas, GA

About The Position

The Regional Director of Critical Infrastructure for the North Central region manages personnel responsible for maintenance in assigned regions. The role oversees contract bidding, vendor selection and management, and preventive maintenance of data center infrastructure systems across regional facilities to meet company compliance requirements. The Director is responsible for annual maintenance budgets and managing spending to budget. The position provides day-to-day operational oversight of the maintenance department, develops plans to enhance its functions and services, and works with DataBank management to support safe and efficient operations. It directs maintenance operations, oversees staff and training, manages maintenance activities and documentation, and responds to emergency situations during and after standard hours. The role also reviews infrastructure risks and end-of-life equipment, recommends replacements, and works to reduce maintenance costs across the national program.

Requirements

10 or more years working in a data center environment.
Well-versed in data center electrical and mechanical infrastructure systems, including generators, UPS, transformers, distribution, chillers, HVAC systems, and fire protection systems.
Functional knowledge of HVAC, fire alarm, BMS, and electrical systems.
Excellent verbal and written communication skills.

Nice To Haves

Certification or formal training in electrical work is preferred.

Responsibilities

Provide day-to-day management and operating oversight of the company maintenance department.
Develop and implement plans to promote growth and improve maintenance department functions and services.
Work with the DataBank management team to support safe and efficient company operations.
Assess incidents, complaints, suggestions, concerns, and staffing issues to resolve them or recommend a resolution.
Collaborate with internal and external personnel, including administrators, public agencies, and vendors, to implement and maintain services and programs.
Direct department maintenance operations to provide services within established time frames and comply with related requirements.
Facilitate or participate in meetings and workshops to identify issues, develop recommendations, and support staff.
Interview, evaluate, supervise, counsel, discipline, direct, and train personnel to maintain adequate staffing, improve productivity, and achieve department objectives within budget.
Recommend policies, procedures, and actions for the maintenance department to support company goals and objectives.
Respond to emergencies during and after standard hours to address immediate safety or network concerns.
Manage Break-Replace capital submissions and implementation for maintenance-related infrastructure failures, improvements, lifecycle changes, and enhancements within specified monetary guidelines and engagement levels set by the Vice President.
Submit expenses related to repair orders identified within maintenance programs.
Manage DataBank change-control submissions for upcoming maintenance activities and identify and approve written Methods of Procedure (MOPs) for approval.
Ensure activities adhere to DataBank standards and comply with risk management criteria.
Manage annual budgets as defined with the Vice President and CFO.
Manage maintenance activities using the current ChekHub maintenance tool.
Track maintenance documentation at the individual equipment level to verify that past repairs were adequate.
Assess infrastructure end-of-life conditions and company risk, and recommend equipment replacement.
Establish adequate training on facility systems for maintenance personnel and data center technicians.
Work across the team to reduce national maintenance-program costs by engaging national vendors and suppliers where possible.
Perform additional duties as assigned.