Temp- Regional Coordinator, Student Placement & Support

AMERICAN INSTITUTE FOR FOREIGN STUDY•Stamford, CT

1d•Hybrid

About The Position

Academic Year in America (AYA), a member of the AIFS family of programs, is seeking an energetic and relationship-driven Regional Coordinator to support international student placement and participant support efforts across the United States. This role is ideal for someone who enjoys connecting with people, solving problems, building relationships, and making a meaningful impact in the lives of international students and host families. This is a full-time temporary-to-permanent opportunity with the potential for long-term employment. Conversion to permanent employment is not guaranteed and will depend on individual performance, business needs, and organizational approval. Candidates must be available to work in this role through at least September 30, 2026.

Requirements

Bachelor’s degree or equivalent combination of education and experience
1–3 years of experience in customer service, education, sales, recruiting, or another people-focused role
Strong verbal and written communication skills
Ability to build relationships quickly and communicate confidently with diverse audiences
Comfortable conducting outbound calls and managing high-volume communications
Strong organizational and time management skills
Ability to manage sensitive situations with discretion and professionalism
Proficiency with Microsoft Office and willingness to learn CRM/database systems
Ability to work evenings, weekends, or additional hours during peak periods as business needs require
Willingness and ability to travel domestically as needed
Ability to work in a hybrid environment and report to the Stamford, CT office as required

Nice To Haves

Experience in exchange programs, education, recruiting, customer support, or nonprofit environments
Experience working in cross-cultural or international environments
CRM or database management experience

Responsibilities

Place international students with qualified American host families
Build and maintain relationships with host families, students, schools, and community partners
Recruit, coach, and support a network of Local Coordinators
Conduct outreach and relationship-building activities to meet placement goals
Provide guidance and support to students throughout their program experience
Assist with conflict resolution and student support situations with professionalism and empathy
Coordinate student rematch efforts when placement changes are necessary
Ensure compliance with company policies and Department of State regulations
Support additional departmental and organizational initiatives as needed