Regional Coding Operations Manager WFH

HCA Healthcare•Irving, TX
•Remote

About The Position

The Regional Coding Operations Manager (RCOM) assists in developing and evolving the strategy for Physician Services Coding Operations and oversees CSG coding operations, processes, and workflows. Areas of responsibility include practice acquisitions, provider clinical documentation improvement, practice coding processes, and division relationship management. This role supports HCA North Texas Division; candidates must live in or relocate to the Dallas, Texas area. Travel within the division is required, and the manager must be willing to be present in physician practices daily, with minimal overnight travel. The RCOM assists the Regional Coding Operations Director with operational planning, service commitments, budgets, workflow processes, and internal controls. The role helps review business-case progress and operational metrics to manage financial and operational risks, and works with division operations and the Central Coding Unit (CCU) on practice implementation, acquisition activities, and projects. The manager leads communication with practice staff, providers, and division leadership; guides practice management and division leadership on accurate, efficient coding; and serves as a liaison between the CCU, practices, providers, and division leadership. The role also builds strategic working relationships, supports customer satisfaction, leads innovation and best-practice identification, manages coding education, and contributes to Coding Operations’ strategic direction. The position requires a CCS, CCS-P, RHIT, RHIA, CPC, CPC-H, or CRC credential. A bachelor’s degree is preferred. At least five years of healthcare management or leadership experience is required; at least seven years of professional fee coding and revenue cycle operations experience is strongly preferred. Experience with Cerner and eClinicalWorks is strongly preferred.

Requirements

  • Must hold one of the following credentials: AHIMA Certified Coding Specialist (CCS), Certified Coding Specialist–Physician (CCS-P), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or an AAPC Certified Professional Coder (CPC), Certified Professional Coder–Hospital (CPC-H), or Certified Risk Adjustment Coder (CRC).
  • At least five years of healthcare management or leadership experience is required.
  • Candidates must live in or relocate to the Dallas, Texas area.
  • Must be willing to be present within physician practices daily and travel within the division, including minimal overnight travel.

Nice To Haves

  • Bachelor’s degree preferred.
  • At least seven years of professional fee coding and revenue cycle operations experience strongly preferred.
  • Experience with Cerner and eClinicalWorks (eCW) strongly preferred.

Responsibilities

  • Assist in developing and evolving the overall strategy for Physician Services Coding Operations.
  • Oversee CSG coding operational processes and workflows, including practice acquisitions, provider clinical documentation improvement, practice coding processes, and division relationship management.
  • Assist the Regional Coding Operations Director with operational planning, service commitments, budgets, workflow processes, and internal controls.
  • Review progress against business-case expectations and operational metrics to help ensure financial and operational risks are managed.
  • Work with division operations and the CCU team on practice implementation, acquisition activities, and projects.
  • Lead communication efforts with practice staff, providers, and division leadership.
  • Provide direction and guidance to practice management and division leadership to support accurate and efficient coding processes.
  • Coordinate with the CCU to identify and resolve coding issues.
  • Serve as a liaison between the CCU and practice management, providers, and division leadership, and maintain strategic working relationships with these groups.
  • Support customer satisfaction and efficient coding workflows in collaboration with practices and division leadership.
  • Lead innovation, knowledge sharing, and identification of best practices.
  • Manage coding education for practice management and practice and division staff, including providing coding and documentation improvement education to providers.
  • Contribute to the strategic direction of Coding Operations.
  • Be present in physician practices daily and travel within the division, including minimal overnight travel.
  • Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.

Benefits

  • Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan and flexible spending accounts.
  • Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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