Regional Business Office Optimization Consultant
About The Position
Tutera Senior Living & Health Care is seeking a dedicated Regional Business Office Optimization Consultant to join their team. This role is responsible for supporting and stabilizing the organization’s top 5 priority Skilled Nursing Facilities. The focus is on ensuring accounts receivable are turned around quickly by identifying and reporting red flags, implementing corrective actions, and resolving issues with urgency and accuracy. The RBOOC provides on-site and remote support to Business Office Managers and staff, develops strong reporting mechanisms, and ensures cash flow is stabilized at each facility. This role requires extensive multi-state experience, rapid problem-solving, and effective communication with senior leadership.
Requirements
- A flexible, fun, and energetic personality.
- Extensive experience in SNF business office operations across multiple states.
- Strong knowledge of Medicare, Medicaid (including pending), Managed Care, and third-party payer processes.
- Proven ability to quickly analyze and resolve financial and operational challenges.
- Demonstrated success in training, mentoring, and developing business office teams.
- Excellent leadership, communication, and problem-solving skills.
- Ability to effectively report progress and outcomes to senior leadership.
- Highly adaptable self-starter with strong organizational skills and willingness to travel.
- Detail-oriented, organized, and able to prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Word, Excel, and Outlook required.
- Professional image in both appearance and behavior.
- Excellent written and oral communication skills.
Responsibilities
- Provide on-site training and coaching to BOMs and staff across multi-state SNFs.
- Focus on stabilizing the top 5 priority facilities by turning around AR quickly.
- Identify, report, and resolve red flags with urgency and accuracy.
- Lead and support teams in collections, Medicaid pending resolution, PCC data entry for Medicare/insurance billing, AR management, and revenue cycle optimization.
- Serve as a change agent, developing action plans, monitoring progress, and ensuring accountability.
- Deliver effective and efficient training that equips staff to sustain improvements independently.
- Act as a stabilizer during leadership transitions or operational challenges.
- Communicate results and process improvements to senior leadership through clear reporting.
- Travel extensively across regions to support facilities.
Benefits
- Financial Literacy Classes
- Employee Assistance Program offering Mental Health Resources, Legal Guidance, Financial Information, and more!
- Child Care Discount
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Cancer Insurance
- Short-Term and Long-Term Disability
- 401(k) with Matching Contributions
- Tuition Reimbursement
- Paid Time Off / Flex Time Off
- Birthday Day Off
- Exclusive Tutera Perks
- Advancement Opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
