Regional Business Office Optimization Consultant
About The Position
Tutera Senior Living & Health Care is seeking a Regional Business Office Optimization Consultant to support and stabilize its top five priority Skilled Nursing Facilities (SNFs). The role focuses on rapidly improving accounts receivable by identifying and reporting red flags, implementing corrective actions, and resolving issues with urgency and accuracy. The consultant provides on-site and remote support to Business Office Managers and staff, develops reporting mechanisms, and works to stabilize cash flow at each facility. The position requires extensive multi-state experience, rapid problem-solving, and effective communication with senior leadership. Residency in Missouri, Illinois, or Kansas is required, with travel of up to 80–90% to SNF communities in those states. The consultant trains and coaches business office teams, supports collections and revenue cycle operations, develops and monitors action plans, and helps facilities sustain improvements independently. This role may also provide stabilization during leadership transitions or operational challenges. Tutera is a family-owned company founded in 1985. It describes its YOUNITE philosophy as being guided by genuine respect and by learning and responding to the individual needs and preferences of residents and team members. The company offers employee learning and development through Tutera University. Benefits eligibility criteria must be met, and wage and benefit information is subject to change.
Requirements
- Extensive experience in SNF business office operations across multiple states.
- Strong knowledge of Medicare, Medicaid (including pending), Managed Care, and third-party payer processes.
- Ability to quickly analyze and resolve financial and operational challenges.
- Demonstrated success training, mentoring, and developing business office teams.
- Excellent leadership, communication, and problem-solving skills.
- Ability to report progress and outcomes effectively to senior leadership.
- Highly adaptable, self-starting, and organized, with willingness to travel.
- Detail-oriented and able to prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Professional appearance and behavior.
- Excellent written and oral communication skills.
- Residency in Missouri, Illinois, or Kansas.
Nice To Haves
- A flexible, fun, and energetic personality.
Responsibilities
- Provide on-site training and coaching to Business Office Managers and staff across multi-state SNFs.
- Stabilize the top five priority facilities by rapidly improving accounts receivable.
- Identify, report, and resolve red flags with urgency and accuracy.
- Lead and support teams in collections, Medicaid pending resolution, PCC data entry for Medicare and insurance billing, accounts receivable management, and revenue cycle optimization.
- Develop action plans, monitor progress, and promote accountability as a change agent.
- Deliver training that enables staff to sustain improvements independently.
- Provide stabilization during leadership transitions or operational challenges.
- Communicate results and process improvements to senior leadership through clear reporting.
- Travel extensively across regions to support facilities.
Benefits
- Financial literacy classes
- Employee Assistance Program with mental health resources, legal guidance, financial information, and more
- Child care discount
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Accident insurance
- Critical illness insurance
- Cancer insurance
- Short-term and long-term disability
- 401(k) with matching contributions
- Tuition reimbursement
- Paid time off / flex time off
- Birthday day off
- Exclusive Tutera Perks
- Advancement opportunities
- Tutera University learning and development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
