About The Position

The Business Operations Specialist supports the Chief of Staff by translating strategic priorities into actionable plans and coordinating cross-functional initiatives through execution. The role develops workplans, coordinates stakeholders, tracks commitments, identifies execution barriers, and prepares clear, concise leadership updates. The Specialist works independently to advance initiatives, maintain accountability, and support timely implementation. The role coordinates across participating teams through collaboration, communication, and follow-through, without direct supervisory authority.

Requirements

  • Bachelor’s degree in business, operations, project management, or a related field, or an equivalent combination of education and relevant experience.
  • Minimum three years of experience in an execution-focused role in operations, project management, program coordination, consulting, or a related field.
  • Demonstrated experience independently coordinating cross-functional initiatives and managing multiple projects and priorities simultaneously.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and experience using project-management or collaboration tools.
  • Strong organizational and project-management skills, attention to detail, and consistent follow-through on commitments.
  • Ability to translate broadly defined objectives into clear plans, responsibilities, and deliverables.
  • Strong interpersonal skills and the ability to coordinate stakeholders, build accountability, and influence progress without direct supervisory authority.
  • Strong written, verbal, and presentation skills, including the ability to prepare concise leadership updates and communicate issues requiring decisions.
  • Strong problem-solving skills, sound judgment, and the ability to navigate ambiguity, adapt to changing priorities, and identify when escalation is needed.

Responsibilities

  • Translate strategic priorities and broadly defined objectives into actionable workplans with defined deliverables, milestones, owners, and timelines.
  • Independently coordinate and advance cross-functional projects, follow up on commitments, and identify gaps that may affect successful execution.
  • Monitor project progress, dependencies, decisions, and risks; escalate issues requiring leadership direction or resolution.
  • Facilitate project check-ins and leadership meetings; prepare agendas and document decisions, action items, owners, and deadlines.
  • Develop and maintain project status reports, executive summaries, presentations, trackers, and decision logs to support leadership visibility and decision-making.
  • Partner with stakeholders across departments to resolve roadblocks, coordinate resources, and support timely implementation of agreed initiatives.
  • Coordinate handoffs between teams and confirm responsibilities, next steps, and outstanding commitments to maintain continuity through implementation.
  • Maintain visibility into initiative progress and accountability through proactive communication and follow-up with participating teams.
  • Perform other duties as assigned.

Benefits

  • Competitive salary
  • Incentive bonus program
  • Training and development programs
  • Career growth
  • Community volunteer and outreach programs
  • Basic Life and AD&D insurance
  • Employee, Spouse and Child Supplemental Life and AD&D insurance
  • Short and Long-Term Disability insurance
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Optional Health Savings Accounts
  • Medical and Dependent Care Flexible Spending Accounts
  • Voluntary Accident, Critical Illness, and Whole Life benefits
  • Employee Assistance Program
  • 401(K) plan
  • Health and Financial Wellness Programs
  • Paid Time Off, including Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Education Reimbursement
  • Employee Recognition
  • Dominium Employee Emergency Fund
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