Regional Operations Specialist

Lone Pine Associates Inc • Ellensburg, WA

5d • $27 - $32 • Remote

About The Position

Lone Pine Associates Inc is seeking a Regional Operations Specialist to support a portfolio of multifamily affordable housing projects. The role is a liaison among Regional Management, Site Managers, Compliance, Accounting, Maintenance, Human Resources, and other corporate departments. It supports portfolio tracking, accounts receivable, occupancy, tenant recertifications, property inspections, vendor coordination, and administrative functions.

The position is remote in Eastern Oregon or Eastern Washington, with required travel to properties in the assigned region and to the corporate office. It is full-time, Monday through Friday, 40 hours per week, with compensation of $27–$32 per hour depending on experience.

Requirements

• High school diploma or GED required.
• Two or more years of multifamily property management, affordable housing, compliance, administrative, accounting, or related experience.
• Microsoft Office skills, including Word and Excel, and familiarity with Gmail.
• Experience with Yardi Voyager, KissFlow, TenantTech, or similar property management and workflow systems.
• Strong organizational skills and ability to manage multiple properties, assignments, and deadlines.
• Strong written and verbal communication skills.
• Ability to review reports and identify missing, overdue, incomplete, or inconsistent information.
• Ability to maintain confidential resident, employee, financial, and business information.
• Valid driver’s license and insurance.
• Ability to travel between assigned properties as required.
• Ability to work independently while recognizing when supervisory or departmental review is required.
• Ability to walk, climb, and descend stairs; occasionally lift approximately 10–15 pounds; travel between properties and offices; operate a computer and standard office equipment; and perform computer-based administrative work for extended periods.

Nice To Haves

• Associate or bachelor’s degree preferred.
• Affordable multifamily housing experience and working knowledge of LIHTC, Rural Development, HOME, HUD Section 8, and other regulated housing programs preferred.
• Relevant certifications or training: Fair Housing, HCMR/HOME, HCCP/LIHTC, CPO/HUD-Section 8, Rural Development, Landlord-Tenant Law, and funding-specific training applicable to assigned properties.

Responsibilities

• Provide ongoing administrative support across assigned property portfolios.
• Track, organize, and follow up on recurring property deadlines, action items, audits, inspection findings, and reporting requirements.
• Prepare spreadsheets, status reports, summaries, and correspondence for corporate leadership, owners, and regulatory agencies.
• Maintain organized electronic records in compliance with record-retention and confidentiality requirements.
• Monitor and track occupancy, vacancies, unit turns, accounts receivable, waitlists, work orders, and open compliance items.
• Collect and organize data for monthly owner reporting and track reporting deadlines.
• Assist with tracking corrective action plans for properties experiencing operational, compliance, financial, or staffing concerns.
• Review property Accounts Receivable reports and follow up with Site Managers on delinquent balances and collection activities.
• Assist with invoice tracking and identify missing documentation, coding errors, or unbilled work.
• Gather historical expenses, contracts, vendor proposals, and capital needs data for annual property budgets and Replacement Reserve requests.
• Track vacant units from move-out through make-ready, compliance approval, and lease-up.
• Monitor annual recertifications, interim certifications, and initial tenant files for regulatory compliance with LIHTC, HUD, Rural Development, and HOME requirements.
• Assist site teams in preparing for internal, agency, lender, investor, and owner audits or inspections.
• Conduct property visits as directed by the VP of Operations to perform site reviews, office organization checks, file reviews, or unit inspections.
• Provide temporary administrative or operational support to property sites during staffing shortages, transitions, lease-ups, or acquisitions.
• Track open work orders, preventive maintenance schedules, vendor contracts, and capital projects through completion.

Benefits

• Health insurance with two plan options; employee and family coverage is 100% employer-paid.
• Dental insurance; employee and family coverage is 100% employer-paid.
• Vision insurance; employee and family coverage is 100% employer-paid.
• Critical Illness insurance.
• Short Term Disability insurance.
• Accident insurance.
• Hospital insurance.
• $35,000 employer-paid Life insurance, with the option to purchase additional coverage.
• Employer-paid Life Flight Membership.
• MetLife Pet Insurance.
• Aflac.
• FSA and Dependent Care FSA or HSA with employer contribution, depending on medical plan.
• 401(k) with 4% employer match.
• Paid Time Off accrued at 4.62 hours per biweekly pay period for 40-hour-per-week employees.
• 15 paid holidays per year, including two four-day weekends and the employee’s birthday.
• Paid bereavement leave.
• Paid volunteer days.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED