Regional Branch Manager

Lakes Gas CoRichmond, MN
$70,000 - $75,000Onsite

About The Position

A Regional Branch Manager role will have a wide scope of responsibilities that encompass a larger market area. Along with the Regional Branch Manager duties, this role will include all aspects of conducting sales, safety, maintenance, customer service, employee scheduling, training, reviewing and extend support to other company needs. This position covers Miltona, MN and Richmond, MN Lakes Gas locations. REGIONAL BRANCH MANAGER IS A PROMOTED POSITION and will have a larger scope of responsibility inclusive of all Branch Manager functions with added duties including: Larger, More Diverse Market Area, Larger Asset Responsibility, Larger Leadership Role to Direct Employee Responsibilities, Support to Assist Other Branches as Directed, All Spare Company Vehicles and Excess Customer Tanks Under Regional Branch Manager Control.

Requirements

  • Manage company interest
  • Maintain company assets at the highest level
  • Lead employees to success
  • Accept nothing but the best customer service
  • Honest staff that functionally meets customer concerns
  • Driver courtesy on delivery sites
  • Treat customers like you want to be treated
  • Not hindered in the scheduling of customer delivery and service requirements
  • Effectively schedules personnel to meet the service territory
  • Understands how to operate larger customer geography, with quality service and support
  • Sales minded for growth and profit
  • Knows the market conditions and responds with sound judgement
  • Has the ability to competitively meet the challenges
  • Recognizes the ability to know the competitive players strengths and weaknesses
  • Manage dedicated sales staff
  • Can properly filter and select employees needed
  • Effectively trains employees to meet standards
  • Can highlight positives of employee’s performance
  • Recognizes poor performance and can retrain to acceptable levels
  • Knows when to separate from poor performing employees
  • Recognizes the need to extend help to other branches in need
  • Record and report effective practices to better employee performance
  • Promote good employees who are high achievers in performance, proficiency, procedure, safety, company minded and people friendly
  • Uncompromising to people and property for safety and code compliance
  • Customer and employee well-being
  • Awareness of conditions and contingencies for stressed situations
  • Thorough knowledge of: NFPA 58 Codes, NFPA 54 Codes, DOT Federal and State Codes and Laws, CFR 49 – Jurisdictional Pipeline as needed
  • Vehicles maintained to the highest standards
  • Delivery trucks are reliable for a minimum 20 year lifecycle
  • Fully DOT Compliant at all times
  • Spare equipment and trucks are a Regional Branch Manager responsibility
  • Bulk storage maintained to the highest standards
  • Paint coatings, rust, signage, decals, properly maintained
  • Supports for piping, pumps and hose
  • Domestic tanks blocked, accessible, properly stored and ready
  • Gates, fencing, locks, high state of security and functionality
  • Electric lighting, switches, conduit, outlets up to code and well maintained
  • Storage tank, manual valving, pneumatic valves, relief valves and Emergency Shutdown valves fully functional, code compliant and well maintained
  • Strategically looks to improve the service area
  • Assess how to better schedule customer needs: Tank Sizing, Clustering of unique accounts
  • Delivery/Service software integration
  • Bulk storage reloading points to effectively manage customer needs and company expenses
  • Maximize the use of Company Equipment
  • Delivery Economics - Reduce the cost of physical delivery
  • Help the company to reach more market share
  • Visual Reminder that we are here
  • Peace of Mind - Reduce the pressure off the driver
  • Must be up to date on all current technology the company is using
  • Must be open to and willing to learn new technology Lakes Gas Co is looking to implement
  • Must be able to teach managers under their region all technology in company use
  • Will be responsible for all technological devices in your region
  • Liquid propane accountability
  • Bulk Storage
  • Bobtail Storage
  • Cylinder Float
  • Merchandise management; mark up and accountability
  • Company tanks/cylinder and equipment meets expectation
  • Customer lease of equipment
  • Tank/equipment asset performance (rent)
  • Maintenance and care of all containers
  • Field maintenance, meet OEI compliance
  • Yard maintenance, meet OEI compliance
  • Readiness to deploy
  • Tank/cylinder evacuation of pressurized gas
  • Yard counts accurate and consolidated
  • Stored as close to plant as possible

Nice To Haves

  • 10 ton road
  • High ground free of water problems
  • Access to actual market
  • Typically 20-30 mile by air from main office
  • Place in a location that is not at the outside fringe of the market
  • Consider locating near a town that is not served by natural gas
  • Electrical power readily available
  • Prefer to own the land, try not to lease
  • Minimum ½ acre lot, prefer 1 acre

Responsibilities

  • Conducting sales
  • Safety
  • Maintenance
  • Customer service
  • Employee scheduling
  • Training
  • Reviewing and extend support to other company needs
  • Manage company interest
  • Maintain company assets at the highest level
  • Lead employees to success
  • Accept nothing but the best customer service
  • Ensure honest staff that functionally meets customer concerns
  • Ensure driver courtesy on delivery sites
  • Treat customers like you want to be treated
  • Scheduling customer delivery and service requirements
  • Effectively schedules personnel to meet the service territory
  • Operate larger customer geography, with quality service and support
  • Sales minded for growth and profit
  • Respond to market conditions with sound judgement
  • Competitively meet the challenges
  • Recognize competitive players strengths and weaknesses
  • Manage dedicated sales staff
  • Filter and select employees needed
  • Effectively trains employees to meet standards
  • Highlight positives of employee’s performance
  • Recognize poor performance and retrain to acceptable levels
  • Know when to separate from poor performing employees
  • Extend help to other branches in need
  • Record and report effective practices to better employee performance
  • Promote good employees who are high achievers in performance, proficiency, procedure, safety, company minded and people friendly
  • Ensure uncompromising safety and code compliance for people and property
  • Ensure customer and employee well-being
  • Awareness of conditions and contingencies for stressed situations
  • Maintain vehicles to the highest standards
  • Ensure delivery trucks are reliable for a minimum 20 year lifecycle
  • Ensure vehicles are fully DOT Compliant at all times
  • Manage spare equipment and trucks
  • Maintain bulk storage to the highest standards
  • Ensure paint coatings, rust, signage, decals are properly maintained
  • Support for piping, pumps and hose
  • Ensure domestic tanks are blocked, accessible, properly stored and ready
  • Ensure gates, fencing, locks are in a high state of security and functionality
  • Ensure electric lighting, switches, conduit, outlets are up to code and well maintained
  • Ensure storage tank, manual valving, pneumatic valves, relief valves and Emergency Shutdown valves are fully functional, code compliant and well maintained
  • Strategically look to improve the service area
  • Assess how to better schedule customer needs (Tank Sizing, Clustering of unique accounts)
  • Delivery/Service software integration
  • Manage bulk storage reloading points to effectively manage customer needs and company expenses
  • Maximize the use of Company Equipment
  • Reduce the cost of physical delivery
  • Help the company to reach more market share
  • Ensure visual reminder that we are here
  • Reduce the pressure off the driver
  • Be up to date on all current technology the company is using
  • Be open to and willing to learn new technology Lakes Gas Co is looking to implement
  • Teach managers under their region all technology in company use
  • Be responsible for all technological devices in your region
  • Liquid propane accountability
  • Manage Bulk Storage
  • Manage Bobtail Storage
  • Manage Cylinder Float
  • Merchandise management; mark up and accountability
  • Ensure company tanks/cylinder and equipment meets expectation
  • Manage customer lease of equipment
  • Manage tank/equipment asset performance (rent)
  • Oversee maintenance and care of all containers
  • Ensure Field maintenance meets OEI compliance
  • Ensure Yard maintenance meets OEI compliance
  • Ensure readiness to deploy
  • Tank/cylinder evacuation of pressurized gas
  • Ensure yard counts are accurate and consolidated
  • Ensure tanks/cylinders are stored as close to plant as possible

Benefits

  • competitive wages
  • paid time off
  • health insurance for employees and their families with employer contributions
  • dental
  • vision
  • flex spending
  • pet insurance
  • referral incentives
  • 401(k) profit sharing/match
  • product discounts
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