Regional Branch Manager - Wintrust Bank (Chicagoland)

Wintrust•Chicago, IL

3d•Onsite

About The Position

Wintrust is seeking a Regional Branch Manager to support its Wintrust Bank Charter. This role is responsible for delivering superior financial results and best-in-class customer service by creating a proactive sales and service environment across multiple branches within the charter. The manager will collaborate with other lines of business to maximize growth and profitability. Wintrust is an award-winning culture, rated a Top Workplace by the Chicago Tribune and Employee Recommended by the Globe & Mail. They offer competitive pay, an annual discretionary bonus, and a comprehensive benefits package. The company is a $66 billion financial institution based in Rosemont, Illinois, and is committed to fostering an inclusive workplace.

Requirements

High School diploma or GED required
Minimum 5+ years branch management experience required
Minimum 5+ years in a customer contact/sales position or equivalent preferred
Excellent customer service, organizational and problem-solving skills
Exemplary interpersonal, verbal and written communication skills
High level knowledge of bank compliance and operations
Strong managerial and leadership skills
Successful record of sales excellence
Ability to handle multiple projects simultaneously in a fast-paced environment
Intermediate computer skills

Nice To Haves

college degree or related banking experience strongly preferred
Experience in business development preferred
May require NMLS certification

Responsibilities

Establish and enhance the bank's presence in the local community while also promoting consistent involvement at the branch level
Promote products and services including deposit, loan and retirement products
Promote Wintrust and/or local brand as appropriate
Build strong partnerships between Retail Banking and other business lines
Participate in networking events and initiate outbound calling efforts
Drive the bank’s Community Reinvestment Act Program through participation in community and bank events as well as involvement in local organizations
Operate within assigned authority levels
Participate in corporate projects to align charter with Wintrust initiatives
Assist Head of Retail in maintaining Wintrust culture
Strategize with managers to expand and retain new and existing customer relationships
Conduct regular meetings to keep team members informed and motivated
Perform regular coaching sessions with Retail team members and address employee performance issues as needed
Oversee operations, including hiring, leadership development and regional facility issues
Ensure regional team members comply with all department, bank and regulatory policies and procedures
Ensure adherence to all security procedures established to maintain safety for employees and customers
Resolve escalated customer matters