Regional Branch Manager - Wintrust Bank (Chicagoland)
About The Position
Wintrust is seeking a Regional Branch Manager to support its Wintrust Bank Charter. This role is responsible for delivering superior financial results and best-in-class customer service by creating a proactive sales and service environment across multiple branches within the charter. The manager will collaborate with other lines of business to maximize growth and profitability. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, known for its community banking roots and relationship-focused approach. The company has been recognized as a Top Workplace by the Chicago Tribune and has an award-winning culture.
Requirements
- High School diploma or GED required
- Minimum 5+ years branch management experience required
- Minimum 5+ years in a customer contact/sales position or equivalent preferred
- Excellent customer service, organizational and problem-solving skills
- Exemplary interpersonal, verbal and written communication skills
- High level knowledge of bank compliance and operations
- Strong managerial and leadership skills
- Successful record of sales excellence
- Ability to handle multiple projects simultaneously in a fast-paced environment
- Intermediate computer skills
Nice To Haves
- college degree or related banking experience strongly preferred
- Experience in business development preferred
- May require NMLS certification
Responsibilities
- Establish and enhance the bank's presence in the local community while also promoting consistent involvement at the branch level
- Promote products and services including deposit, loan and retirement products
- Promote Wintrust and/or local brand as appropriate
- Build strong partnerships between Retail Banking and other business lines
- Participate in networking events and initiate outbound calling efforts
- Drive the bank’s Community Reinvestment Act Program through participation in community and bank events as well as involvement in local organizations
- Operate within assigned authority levels
- Participate in corporate projects to align charter with Wintrust initiatives
- Assist Head of Retail in maintaining Wintrust culture
- Strategize with managers to expand and retain new and existing customer relationships
- Conduct regular meetings to keep team members informed and motivated
- Perform regular coaching sessions with Retail team members and address employee performance issues as needed
- Oversee operations, including hiring, leadership development and regional facility issues
- Ensure regional team members comply with all department, bank and regulatory policies and procedures
- Ensure adherence to all security procedures established to maintain safety for employees and customers
- Resolve escalated customer matters
Benefits
- Medical Insurance
- Dental
- Vision
- Life insurance
- Accidental death and dismemberment
- Short-term and long-term Disability Insurance
- Parental Leave
- Employee Assistance Program (EAP)
- Traditional and Roth 401(k) with company match
- Flexible Spending Account (FSA)
- Employee Stock Purchase Plan at 5% discount
- Critical Illness Insurance
- Accident Insurance
- Transportation and Commuting Benefits
- Banking Benefits
- Pet Insurance
- Competitive pay and annual discretionary bonus eligible
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
