Regional Behavioral Health Technician-Northern Virginia (Greenbrook)

Neuronetics, Inc. • Reston, VA

17h • Hybrid

About The Position

Greenbrook Mental Wellness Centers is seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in their welcoming outpatient centers. This role offers an opportunity to grow skills, receive specialized training, and connect with patients. The position is full-time, Monday-Friday, with 8-hour shifts scheduled between 7 am-7 pm. This is a regional position requiring travel to cover Ashburn and Fairfax centers as needed.

Requirements

• High School Diploma, an Associate's Degree, or equivalent clinical certification, combined with significant relevant work experience.
• Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
• Strong written and verbal communication skills.
• Travel to all centers throughout the region.
• Reliable personal transportation capable of facilitating movement to and between sites as operational needs dictate is a mandatory requirement.
• Ability to stand for extended periods.
• Basic Life Support (BLS) certification (provided).

Nice To Haves

• Bachelor's Degree in Psychology, Social Work, or a related Human Services field.
• At least the equivalent of one year of healthcare work or internship experience.
• Proactive Collaborator: Takes ownership, is flexible, takes initiative, finds solutions, and communicates confidently with physicians and patients.
• Patient-Centered Professional: Prioritizes patients, has strong integrity and work ethic and communicates effectively.
• Detail-Oriented: Meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.

Responsibilities

• Administer TMS and esketamine treatments following clinical guidelines.
• Meticulously monitor patient responses.
• Administer and record psychiatric rating scales.
• Proactively address patient discomfort.
• Deliver empathetic and supportive care.
• Maintain accurate EHR.
• Manage patient scheduling, check-in, check-out, and financial procedures.
• Understand and assist with insurance and billing processes as needed.
• Travel to all centers throughout the region.
• Provide essential coverage to centers on short notice.

Benefits

• 401(k) with company match
• Generous paid time off
• Comprehensive medical, dental, and vision coverage
• Health insurance
• Dental insurance
• Vision insurance
• Optional supplemental medical insurance
• Health savings and flexible spending accounts
• Company-paid life insurance and additional voluntary life insurance
• Company-paid short term disability and long term disability insurance
• Participation in a 401(k) savings and investment plan with company contribution
• Paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time.
• Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual.
• Paid sick leave (if applicable and required under state law).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED