About The Position

The Regional Asset Protection Specialist conducts investigations and research using corporate reports and exception-based reporting, develops comprehensive case and research packages to identify fraud or misreporting, and manages cases through completion, including recoveries, documentation, and follow-up. The role supports 7-Eleven’s Asset Protection Department Four Pillar Strategy: Revenue and Profit Assurance, Shortage Control, Incident-Investigation Management, and the Safety Program. The specialist advises, trains, and counsels field operators on shortage control, theft, and other asset protection matters. The role also builds relationships with local law enforcement, represents 7-Eleven to local municipalities, assists law enforcement and the company’s third-party insurance administrator in securing evidence and statements, and provides immediate response and consultation to field operations after critical crime or disaster incidents affecting associates, franchisees, guests, licensees, or company assets. The position requires 60–70% travel within the assigned coverage area and has no assigned office.

Requirements

  • Associate degree or equivalent experience.
  • Five years of retail operations-related and multi-unit experience.
  • Thorough understanding of retail accounting and financial management.
  • Experience in analytics and reporting management.
  • Excellent verbal and written communication skills.
  • Ability to train and communicate effectively one-on-one and with large audiences.
  • Ability to learn and excel using an exception-based reporting tool.
  • Ability to conduct professional investigative interviews.
  • Ability to travel 60–70% within the assigned coverage area.

Responsibilities

  • Conduct investigations and research using corporate reports and exception-based reporting.
  • Develop professional, comprehensive cases and research packages that reveal fraud or misreporting.
  • Manage cases through completion, ensuring appropriate recoveries, documentation, and follow-up.
  • Perform tasks and assignments supporting the Asset Protection Department’s Four Pillar Strategy: Revenue and Profit Assurance, Shortage Control, Incident-Investigation Management, and the Safety Program.
  • Advise, train, and counsel field operators in shortage control, theft, and other asset protection areas.
  • Establish and maintain relationships with local law enforcement and represent 7-Eleven to local municipalities.
  • Assist law enforcement and 7-Eleven’s third-party insurance administrator in securing evidence and statements.
  • Provide immediate response, support, and professional consultation to field operations following critical incidents of crime or disaster affecting store associates, franchisees, guests, licensees, or 7-Eleven assets.
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