About The Position

The Regional Asset Protection Specialist supports 7-Eleven’s Asset Protection Department across an assigned multi-state coverage area. The role investigates fraud and misreporting using corporate reports and exception-based reporting tools, develops comprehensive case materials, and follows cases through completion to ensure appropriate recoveries, documentation, and follow-up. The specialist carries out tasks supporting the department’s Four Pillar Strategy: Revenue and Profit Assurance, Shortage Control, Incident-Investigation Management, and the Safety Program. The role advises, trains, and counsels field operators on shortage control, theft, and other asset protection matters. It also builds relationships with local law enforcement and represents 7-Eleven to local municipalities. The specialist assists law enforcement and 7-Eleven’s third-party insurance administrator with evidence and statements, and provides immediate response, support, and consultation to field operations after critical crimes or disasters affecting store associates, franchisees, guests, licensees, or company assets. The position requires 60–70% travel within the assigned coverage area and has no assigned office.

Requirements

  • Associate degree or equivalent experience.
  • Five years of retail operations-related and multi-unit experience.
  • Thorough understanding of retail accounting and financial management.
  • Experience with analytics and reporting management.
  • Excellent verbal and written communication skills.
  • Ability to train and communicate successfully one-on-one and with large audiences.
  • Ability to learn and excel using an exception-based reporting tool.
  • Ability to conduct professional investigative interviews.
  • Ability to travel 60–70% within the assigned coverage area.

Responsibilities

  • Conduct investigations and research using corporate reports and exception-based reporting.
  • Develop professional, comprehensive cases and research packages identifying fraud or misreporting.
  • Manage cases through completion, ensuring appropriate recoveries, documentation, and follow-up.
  • Perform tasks supporting the Asset Protection Department’s Four Pillar Strategy for Revenue and Profit Assurance, Shortage Control, Incident-Investigation Management, and the Safety Program.
  • Advise, train, and counsel field operators on shortage control, theft, and other asset protection matters.
  • Establish and maintain relationships with local law enforcement and represent 7-Eleven to local municipalities.
  • Assist law enforcement and 7-Eleven’s third-party insurance administrator in securing evidence and statements.
  • Provide immediate response, support, and professional consultation to field operations following critical incidents of crime or disaster affecting people or 7-Eleven assets.
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