Regional Architect Manager - Infrastructure Solutions, Southeast

Insight • Phoenix, AZ

1d • Remote

About The Position

The Regional Architect Manager leads a team of approximately 10 Solutions Architects in the Southeast United States, serving as both a hands-on technical leader and a people-first manager within Insight's North America Infrastructure Solutions organization. This role is part of Insight's presales Solutions Engineering and Architecture function, which designs outcome-based solutions that address complex client challenges across five core infrastructure domains: Cloud, Compute & Storage; Security; Managed Services; AI & Automation; and Networking, IoT & Edge. Reporting to the Regional Architect Director, this manager serves as the critical link between Insight's regional sales teams and its technical delivery capabilities. The role ensures that every client engagement in the Southeast is grounded in architecturally sound, business-aligned solutions, while simultaneously building a high-performing team culture rooted in technical excellence, continuous learning, and Insight's core values. This is a player/coach role, combining a diverse technical and industry background with a deep understanding of how technology impacts business environments. The manager remains hands-on in client-facing solution design while also providing coaching, mentoring, and technical leadership to Architects, Consultants, and Engineers. This leader partners closely with regional Services Sales Directors, Market Development Executive (MDE) teams, and Insight's broader go-to-market leadership to drive services-led pipeline, accelerate deal velocity, and elevate Insight's position as a trusted solutions partner across the Southeast.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field required; Master's degree or MBA preferred.
• 10+ years of progressive experience in technology solutions, IT architecture, or presales engineering, with significant exposure to enterprise-scale environments.
• 5+ years of leadership experience, including building and managing technical presales or solutions architecture teams.
• Proven track record of supporting complex, multi-million-dollar services and solutions engagements in a consultative selling environment.
• Deep technical expertise across two or more of the following domains: Cloud, Compute & Storage (e.g., Azure, AWS, GCP, hybrid cloud, HCI, enterprise storage); Security (e.g., zero trust, SIEM/SOAR, identity & access management, endpoint protection); Managed Services (e.g., NOC/SOC operations, ITSM, managed detection & response); AI & Automation (e.g., AIOps, infrastructure automation, intelligent operations, ML/AI platforms); Networking, IoT & Edge (e.g., SD-WAN, network modernization, edge computing, IoT platforms).
• Exceptional ability to translate complex technical architectures into business value narratives for senior IT stakeholders and decision-makers.
• Strong understanding of outcome-based and services-led selling motions, with the ability to coach technical teams on commercial awareness.
• Experience developing or leveraging repeatable solution frameworks, reference architectures, and presales playbooks.
• Strong communication skills, including room presence and peer leadership — comfortable presenting to client technical teams and large audiences.
• Wide technology background with emphasis on data center technologies (e.g., network, compute, storage, virtualization).
• Proven ability to build strong cross-functional relationships with sales, delivery, partner, and marketing organizations.
• Strategic thinker with the ability to balance long-term team development with near-term execution and pipeline demands.
• Experience managing resource allocation and capacity planning for a regional presales team.
• A reputation for personal and professional integrity.

Nice To Haves

• Relevant industry certifications are a plus (e.g., AWS Solutions Architect, Azure Solutions Architect Expert, CISSP, CCIE, TOGAF, ITIL).

Responsibilities

• Build, develop, and lead a high-performing team of approximately 10 Solutions Architects in the Southeast region, organized around Insight's five infrastructure solution areas.
• Foster a unified culture of technical excellence, continuous learning, and client-first solutioning that aligns with the broader North America Architecture organization's standards.
• Define resource allocation and coverage strategies to ensure presales capacity aligns with regional sales demand and growth priorities across the Southeast.
• Develop career paths, technical certification strategies, and skills roadmaps to ensure your team stays ahead of evolving technology trends.
• Conduct regular performance reviews, technical readiness assessments, and coaching sessions for direct reports, driving both individual growth and team-level performance.
• Actively aid, educate, and support peer Architects, Consultants, and Engineers across the broader organization — serving as a force multiplier for technical knowledge.
• Own the presales technical strategy for the Southeast region, ensuring architecturally sound and commercially viable solutions are brought to every client engagement.
• Partner with regional Services Sales Directors and MDE teams to qualify opportunities, shape deal strategy, and deliver compelling technical proposals and presentations.
• Drive the adoption and regional customization of repeatable solution frameworks, reference architectures, and reusable assets across all five solution areas to accelerate time-to-proposal.
• Establish and uphold standards of excellence for solution design, scoping accuracy, and technical proposal quality across the Southeast Architecture team.
• Ensure all proposed solutions align with Insight's outcome-based services approach — translating technical capabilities into measurable business outcomes for clients.
• Develop Insight proposals that dissect complex business and technical challenges and present clear, actionable solutions.
• Own the overall technical relationship (trusted advisor) with pre-assigned accounts and other clients as needs arise across the Southeast region.
• Build trusted advisor relationships with senior IT leaders and key technical stakeholders at Insight's strategic accounts in the region.
• Lead and participate in architectural workshops, discovery sessions, and whiteboarding engagements for enterprise and strategic accounts.
• Identify client business and technical requirements for opportunities, championing technical solutions that provide the client the best chance of success.
• Travel across the Southeast to support your team on complex, multi-domain opportunities and provide hands-on technical leadership on high-profile pursuits.
• Represent Insight at regional industry events, partner summits, and executive forums as a thought leader in modern infrastructure solutions.
• Partner with Delivery, Managed Services, and Professional Services leadership to ensure seamless handoff from presales design to implementation and ongoing operations.
• Collaborate with OEM and technology partners (e.g., hyperscalers, security vendors, networking/edge providers) to influence joint solutions and drive co-selling motions.
• Align with regional sales leadership, including Area VPs and General Managers, to ensure presales architecture resources are strategically deployed against the highest-value opportunities.
• Work closely with Field Marketing, Solutions Marketing, and Product teams to contribute to thought leadership content, client-facing collateral, and demand generation initiatives.
• Provide technical input on major proposals, RFP responses, and strategic pursuits across the Southeast region.
• Stay at the forefront of industry trends across cloud, security, AI/automation, managed services, and networking/IoT/edge — translating market shifts into actionable presales strategies for the region.
• Identify whitespace opportunities where Insight can develop new solution offerings or expand existing capabilities to meet emerging client needs in the Southeast market.
• Contribute to Insight's broader infrastructure solutions roadmap by synthesizing field-level intelligence on client demand patterns, competitive positioning, and technology adoption trends.
• Champion innovation within the team, encouraging proof-of-concept development, lab environments, and collaborative initiatives that can be scaled regionally and nationally.

Benefits

• Freedom to work from another location — even an international destination — for up to 30 consecutive calendar days per year.
• Continuous opportunities to upskill, earn promotions, and elevate your career.
• A culture grounded in our core values of Hunger, Heart, and Harmony.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager