Regional Aftermarket Manager

RDO Equipment Co.•Bismarck, ND

22h•$100,000 - $130,000•Onsite

About The Position

Are you a strategic leader with a passion for developing people, driving operational excellence, and delivering exceptional customer experience? As a Regional Aftermarket Manager, you'll lead the Parts and Service operations across a multi-location region, partnering with leaders to drive performance, develop high-performing teams, and execute strategies that fuel growth and customer success. This is an exciting opportunity to make a lasting impact by influencing business results, building strong relationships, and shaping the future of aftermarket operations. If you're ready to lead, inspire, and drive meaningful results, we encourage you to apply today.

Requirements

Leadership Experience – Proven success leading teams, developing leaders, and driving performance in a supervisory or management role.
Customer-Focused Leadership – A strong commitment to delivering exceptional customer experiences while building long-term relationships with customers and stakeholders.
Strategic Mindset – Ability to develop and execute plans, manage performance, and align operational activities with business objectives.
Communication Skills – Excellent verbal and written communication skills with the ability to influence, coach, and collaborate at all levels of the organization.
Business & Financial Acumen – Ability to manage budgets, analyze operational performance, and make sound business decisions that drive results.
Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Responsibilities

Develop & Coach Leaders – Mentor and support Service Managers and Parts Managers, helping them achieve performance goals while fostering professional growth and development.
Drive Strategic Performance – Lead the execution of regional aftermarket strategies, monitor key performance metrics, and ensure achievement of established operational and financial goals.
Champion Customer Success – Develop and maintain processes that enhance the customer experience, strengthen relationships, and deliver exceptional service to both internal and external customers.
Manage Financial Results – Develop annual budgets, establish benchmarks, and oversee the effective allocation of resources to support long-term business success.
Build Engaged Teams – Foster a culture of accountability, teamwork, communication, and continuous improvement across all locations within the region.
Partner Across the Business – Collaborate with branch leaders and cross-functional teams to ensure consistent execution of company initiatives and operational excellence.