Regional Administrative Assistant/Employee Benefits Counselor (EBC)

POWER EQUIPMENT COMPANY•Memphis, TN

9d•Onsite

About The Position

The Regional Administrative Assistant reports directly to the Regional Manager and performs administrative duties in support of regional operations. The role also serves as an Employee Benefits Counselor (EBC), requiring an understanding of the company’s benefit programs and the ability to communicate them to new and existing employees. The position supports regional employees in parts, service, sales, and product support, and is based at the Memphis Branch in Memphis, Tennessee.

Requirements

High school diploma or equivalent.
At least 1 year of experience in an office setting.
Excellent written and oral communication skills.
Basic mathematical skills.
Computer proficiency, including Microsoft Word, Excel, PowerPoint, and manufacturer-provided programs for diagnostic use.
Excellent customer service skills.
Must be able to pass a background check, physical, and drug screen.

Nice To Haves

Associate degree preferred.

Responsibilities

Answer incoming calls and direct them to the appropriate person.
Enter and track data and reporting mechanisms.
Balance and track branch petty cash.
Process credit card transactions.
Balance the checking account, revolving fund, IFTA spreadsheet, and mileage reports; code invoices for accounts payable processing.
Maintain branch supplies.
Communicate company benefit programs to new and existing employees.
Support regional employees in parts, service, sales, and product support.
Coordinate and attend regional events at branch and off-site locations, including sporting events.
Support literature needs for sales and product support.
Manage employee reimbursements, travel advances, and boot allowance programs.
Assist with DOT and MSHA compliance for regional service departments.
Coordinate employee travel arrangements, including hotels, rental cars, and meals.
Coordinate branch maintenance, repairs, and janitorial services as required.
Perform other assignments as required by the Regional Manager.