About The Position

The Regional Administrative Assistant reports directly to the Regional Manager and performs administrative duties in support of regional operations. The role also serves as an Employee Benefits Counselor (EBC), communicating the company’s benefit programs to new and existing employees and supporting employees across parts, service, sales, and product support. The position is based at the Memphis Branch in Memphis, Tennessee, with negligible travel and a day shift.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in an office setting.
  • Excellent written and oral communication skills.
  • Basic mathematical skills.
  • Computer proficiency, including Microsoft Word, Excel, and PowerPoint, and diagnostic use of manufacturer-provided programs.
  • Excellent customer service skills.
  • Ability to pass a background check, physical, and drug screen.

Nice To Haves

  • Associate degree.

Responsibilities

  • Answer incoming calls and direct callers to the appropriate person.
  • Enter and track data and reporting mechanisms.
  • Balance and track branch petty cash.
  • Process credit card transactions.
  • Balance the checking account, revolving fund, IFTA spreadsheet, and mileage reports; code invoices for accounts payable processing.
  • Maintain branch supplies.
  • Communicate and support company benefit programs for new and existing regional employees.
  • Coordinate and attend regional events at branch and off-site locations, including sporting events.
  • Support literature needs for sales and product support.
  • Manage employee reimbursements, travel advances, and boot allowance programs.
  • Assist with DOT and MSHA compliance for service departments in the region.
  • Coordinate regional employees’ travel arrangements, including hotels, rental cars, and meals.
  • Coordinate branch maintenance, repairs, and janitorial services as required.
  • Perform other assignments as required by the Regional Manager.
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