REGIONAL ACCOUNTS MANAGER DFW (70979)

PRIORITY MANAGEMENT•Dallas, TX

2d•Onsite

About The Position

The Regional Account Manager will be responsible for coordinating with our skilled nursing facilities, insurance companies, and responsible parties to resolve account balances. The most essential duties are aging review, billing, collections, trust fund management, policy and procedure compliance, and customer service. This position will interface with a wide range of internal and external contacts and will foster relationships with billing team and peers. The Regional Account Manager will oversee a region of approximately 8-10 buildings. This position requires frequent travel between facilities to ensure constant contact within the designated region.

Requirements

2+ years Long Term Care Experience Required
2-5 years of experience in long term care Business Office environment required
Must possess the ability to plan, organize & complete daily, weekly and monthly requirements as calendared in a fast paced environment
Must be able to comprehend complex insurance and reimbursement information
Must possess the ability to make independent decisions when circumstances warrant such action
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public
Demonstrated experience with Microsoft Excel, Microsoft Word, and the ability to learn new software programs quickly
Excellent verbal, written, and organization skills
Extensive knowledge of local, state, and federal nursing facility guidelines as they pertain to billing, collections, and fiduciary management
Ability to comply with Company and departmental policies and procedures

Nice To Haves

Bachelor's in Accounting OR 3+ years’ SNF RAM experience (preferred)

Responsibilities

Work with Business Office Managers to ensure compliance on policy and procedure
Communicate with VP of Revenue Cycle to ensure status of facilities and projects remain consistently updated
Oversee facility processes and procedures, ensuring documentation remains up-to-date and is reviewed at least annually for efficiency
Coordinate and assist with facility BOM with timely and accurate billing of Private Pay, VA, Medicaid and Hospice claims
Routine oversight and auditing of critical processes such as cash deposits and posting, Medicaid pending and application processes, census entry, ancillary posting and triple check
Communicate to BOM’s & Administrators areas of concern or areas of improvement and writing and delivering coaching discussions and performance improvement plans as necessary
Complete review of documentation and perform end of month close processes while reporting on all revenue adjustments within the month
Initiate account adjustments as identified, and ensure compliance on resident demographics and payer set up by auditing hard financial files and AR system
Ensure Resident Trust Fund compliance and work to complete zero deficiency audits

Benefits

Medical
Dental
Vision
Basic Company Paid Life insurance
Long Term Disability
Voluntary Life Insurance for the Employee, Employee Spouse and Employee Children
Short Term Disability, Cancer, Critical Illness, Accidental and Universal Life
Employee Referral Bonus Potential Program
Daily Pay
Tuition Reimbursement
Paid Time Off