Regional Operations Director - DFW Area

Dave & Buster's Inc.•CORP0043 - REM TX, TX

1d•$102,000 - $136,000•Remote

About The Position

The Regional Operations Director (ROD) is a senior-level leader responsible for directly managing a region of Dave & Buster’s stores. The ROD ensures their stores operate safely and efficiently while creating an exceptional guest experience. The ROD also ensures that each store embodies our values, and we are positioned for future growth, both in readying and developing the business, and by coaching and developing strong teams.

Requirements

Ability to effectively communicate, both verbal and written
Ability to remain organized, prioritize tasks, and work well under pressure
Skilled at coaching, developing and motivating others
Ability to collaborate and influence at multiple levels and cross-functionally
Strong working knowledge financial statements and business reporting
Strong critical thinking ability; ability to manage through complex business/operational challenges
Demonstrated success in the development and execution of training systems
Proven track record of building sales, developing teams and increasing profitability
Demonstrates a high level of professional maturity.
Can be relied on to make sound decisions and to act with a high level of integrity and honesty.
Minimum of 10 years in the hospitality, restaurant, and/or family entertainment industry with a demonstrated record of performance and progressive career growth
High school diploma or GED is required
Advanced Microsoft 365 Experience – Word, Excel, PPT, Outlook
Commitment to a world class Guest and Team Member Experience
Completing other projects, duties, or tasks, as assigned
Ability to travel approximately 75% of the time
Position is remote and must be willing to relocate near D&B stores in the DFW and surrounding areas.
Applicant must be a high-performing candidate and must obtain approval from their Regional Operations Director before applying

Nice To Haves

a college degree in Business Management, Restaurant Management, or another related field is preferred

Responsibilities

Provides strategic direction for the General Manager team to ensure company initiatives, directives and performance goals are achieved.
Achieves sales and revenue goals by implementing appropriate action plans and tactics, monitoring results and taking corrective action.
Ensures their teams maintain a mindset of continuous improvement and helps identify ways to continue to grow and improve.
Studies the business and makes changes and improvements to enhance P&L performance.
Ensures effective action plans are in place to enhance financial performance, performance management, and operating standards.
Ensures the store-level Operations and Sales teams partner closely and are aligned to achieve organizational goals (One Team, One Partnership).
Provides ongoing coaching and development to ensure that all levels of management are developing skills and capability.
Effectively prioritizes responsibilities and escalates concerns when appropriate.
Consistently acts with a sense of urgency while balancing the needs of the business and the team member.
Consistent and fair in treatment and handling of team member matters and policy concerns.
Partners with regional and cross-functional support teams to drive strategic brand initiatives and standards.
Collaborates and partners with various Support Center functions including Legal, IT, Finance, Marketing, and Human Resources.
As assigned, participates in company initiative planning and strategic projects.