Regional Account Manager, US HPP, Jacksonville FL

AstraZeneca•Jacksonville, FL

3d•Onsite

About The Position

The Regional Account Manager represents Alexion in educating customers about HPP, identifying patients who may be impacted by HPP, and increasing visibility of disease-awareness initiatives while maintaining high customer satisfaction across the assigned territory. The role implements disease-awareness, diagnostic, and branded sales and marketing programs and maintains effective relationships with internal and external customers. This field-based position is responsible for territory sales performance, strategic account planning, customer education on diagnosis and testing, and delivering product expertise and service through a patient-centric partnership model involving physicians, staff, clinics, and hospitals. The role collaborates with cross-functional partners and manages territory activities, administrative responsibilities, and customer interactions in accordance with Alexion’s Code of Ethics and policies. The role is based in Jacksonville, Florida, and requires regular travel within the assigned territory, including frequent overnight and some weekend travel. Duties are generally conducted in a field environment. Employees must be able to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem-solve; engage in complex analysis and dialogue; collaborate; and maintain general availability during standard business hours, with or without accommodation.

Requirements

Degree in life science and/or business/marketing.
Documented track record of consistent top-tier sales results, including a consistent record of success in the top 20%.
Minimum 5 years of pharmaceutical or equivalent experience, such as biotech or medical device experience.
Ability to work effectively and consistently both independently and collaboratively in a team-oriented environment.
Ability to gain consistent access to healthcare providers in community and academic centers and develop strong professional relationships for scientific exchange and promotion.
Demonstrated success in strategic territory management.
Effective verbal and written communication skills and organizational abilities.
Valid driver’s license and clean driving record.
Ability to travel at least 50–60% within the assigned territory, including frequent overnight and some weekend travel.
Ability, with or without accommodation, to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem-solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate; and maintain general availability during standard business hours.

Nice To Haves

Advanced or master’s degree.
Biopharma experience.
Top-tier sales awards, such as President’s Club Award.
Sales experience in Endocrinology or Medical Genetics, or experience selling to physicians specializing in bone disorders.
Experience selling Enzyme Replacement Therapy products.
Orphan, ultra-orphan, or rare disease experience.
Sales experience in Nephrology, Orthopedic Surgery, or Rheumatology.
Experience with self-injected products.
Institution or academic center account experience.

Responsibilities

Consistently achieve or exceed sales objectives in the assigned territory.
Develop and maintain in-depth knowledge of the product, market, and customers.
Develop and implement strategically targeted account-specific territory business plans aligned with corporate strategy and informed by local market forces.
Manage the territory and analyze market dynamics to meet sales goals; update business plans as appropriate.
Develop and maintain strong clinical, technical, and scientific knowledge.
Seek out and qualify leads and profile new accounts.
Educate customers on the diagnostic approach to HPP, supporting differential diagnosis and appropriate testing of patient populations.
Use marketing tools and resources appropriately, including PowerPoint presentations.
Lead implementation of the patient-centric partnership model with physicians, staff, clinics, and hospitals, providing product expertise and customer service.
Make persuasive sales calls to designated customers to generate sales of Alexion products.
Collaborate with TLLs, SALs, MSLs, FRMs, Market Access, Diagnostics, and other enterprise partners.
Interact proactively with Alexion management to refine product and market initiatives.
Manage time, priorities, CRM tools, resources, and workload effectively.
Complete administrative responsibilities and submit accurate, timely sales activity reports.
Perform work in accordance with Alexion’s Code of Ethics and Business Conduct and company policies and procedures.