About The Position

This role is for a Regional Account Director within the Pharmaceutical Strategic Meetings Management Program at BCD Meetings & Events. The position focuses on leading regional account strategy and performance for a major Life Sciences meetings program in a fast-paced, highly regulated environment. The role emphasizes client relationship building, team performance, and strategy rather than operations or meeting planning. Key responsibilities include managing contract renewals, financial performance, stakeholder engagement, and operational consistency to define success for both the client and BCD M&E. It's a high-impact role with opportunities for influencing growth, innovation, and long-term partnerships.

Requirements

  • Building trusted client relationships and leading strategic conversations in a professional, compliance-focused Life Sciences Meetings & Events environment.
  • Managing budgets, pricing, forecasting, and profitability while keeping a close eye on account health and business growth.
  • Turning data, trends, and program insights into clear recommendations that drive adoption, improvement, and results.
  • Partnering across operations, finance, legal, and leadership teams to keep complex global programs aligned and running smoothly.
  • Leading teams, setting clear expectations, and creating a culture of accountability, development, and collaboration.

Nice To Haves

  • 10+ years of meetings and events industry experience, including 5+ years in pharmaceutical meeting planning/management, and 5+ years in account management and/or strategy.
  • Experience in managing accounts focused on Non-HCP Meetings, HCP meetings and Research and Development meetings (Investigator Meetings) is strongly preferred.
  • Strong knowledge of meeting operations, staffing models, forecasting, and meeting technology within structured, deadline-driven programs.
  • Experience managing large, multi-market (US & Canada) accounts with a focus on service quality, consistency, and continuous improvement.
  • Confidence presenting to stakeholders at every level, from local meeting owners to global program leaders.
  • A naturally strategic, solution-oriented mindset with the ability to stay calm under pressure and adapt as priorities shift.

Responsibilities

  • Lead regional account strategy and performance for a major Life Sciences meetings program.
  • Build trusted client relationships and lead strategic conversations in a professional, compliance-focused Life Sciences Meetings & Events environment.
  • Manage budgets, pricing, forecasting, and profitability while monitoring account health and business growth.
  • Translate data, trends, and program insights into actionable recommendations for adoption, improvement, and results.
  • Collaborate with operations, finance, legal, and leadership teams to ensure alignment and smooth operation of complex global programs.
  • Lead teams, set clear expectations, and foster a culture of accountability, development, and collaboration.

Benefits

  • Comprehensive healthcare
  • Retirement plans
  • Continued education support
  • Diverse work locations
  • Travel and hotel discounts
  • Volunteer and sustainability opportunities
  • Employee recognition program
  • Flexible working environment
  • Learning and development opportunities
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