Regional Access Director - Diabetes - East Region

EVERSANA•Philadelphia, PA

18h•$200,000 - $215,000

About The Position

The Regional Access Director (RAD) is a first-line people leader responsible for developing, coaching, performance-managing, and overseeing the day-to-day execution of a geographically dispersed Field Access Manager (FAM) team. The role leads field reimbursement activities in the assigned region to achieve patient access objectives in alignment with company vision, values, compliance standards, and client expectations. The RAD observes field activity, identifies market opportunities and access barriers, and develops regional plans that enable FAMs to support healthcare provider offices, strengthen account engagement, and improve patient access outcomes. The role builds team capability through regular field coaching, performance feedback, skill development, operating discipline, and coordination with internal and external stakeholders. This position also partners with training, analytics, compliance, HUB operations, client stakeholders, and cross-functional teams to equip the field team with the tools, knowledge, reporting, and resources needed for effective execution. The role is eligible for hire in select U.S. locations based on business and operational considerations.

Requirements

Bachelor’s degree required.
12+ years in the pharmaceutical industry, with experience in payer policy and product access.
7+ years of experience in benefit verifications and/or prior-authorization requirements, or equivalent experience in patient access.
3+ years leading successful field access/reimbursement teams, including coaching, developing, and managing performance of field-based team members.
Detailed understanding of pharmacy and medical benefit product models.
Knowledge of Centers for Medicare & Medicaid Services (CMS) policies and processes, with experience in Medicare Parts B and D coverage.
Knowledge and understanding of specialty markets, HUB/reimbursement services, and patient access programs.
Strong analytical skills to assess market dynamics, competitor activity, and continuous diabetes monitoring trends.
Ability to gather and interpret data to guide regional strategy, including understanding the role of HUB and patient claims data.
Computer skills and proficiency with Word, PowerPoint, Excel, Outlook, and videoconferencing platforms such as Teams, Zoom, and GoTo Meeting.

Nice To Haves

Healthcare degree, including MS, RN, PA, PharmD, or a similar advanced healthcare/scientific degree.
Advanced degree.
Pediatric Endocrinology and/or Endocrinology experience.
Previous launch experience in an Access/Reimbursement leadership role.
Experience in other biopharmaceutical industry functions, such as product marketing, managed care, field sales, case management, or large healthcare practice.

Responsibilities

Coordinate in-field activity to maximize market, segment, and team dynamics and drive results.
Serve as first-line manager for assigned Field Access Managers, providing direction, prioritization, coaching, and accountability for regional field execution.
Conduct routine field visits, ride-alongs, coaching conversations, and performance reviews to reinforce compliant field behaviors, strengthen account planning, and develop FAM capabilities.
Build and sustain a high-performing field-based team by identifying skill gaps, creating development plans, sharing best practices, and fostering engagement, inclusion, accountability, and continuous learning.
Ensure collaborative day-to-day and long-term business execution.
Set the tone and pace for business processes and the organization.
Maintain technical expertise to respond accurately to customer and representative questions about products, policies, and business matters.
Plan and conduct plans of action and other meetings with corporate leadership.
Understand relevant compliance laws, policies, and processes, and ensure personal and team actions are compliant.
Provide direction and insights to key internal partners in the business planning process.
Partner with training, analytics, compliance, HUB operations, client stakeholders, and cross-functional teams to provide the field team with necessary tools, knowledge, reporting, and resources.
Model EVERSANA and client Cultural Beliefs and high ethical standards.
Demonstrate commitment to diversity, equity, and inclusion through continuous development, inclusive behavior, and proactive management of bias.
Coach, mentor, educate, and develop direct and indirect team members to enhance individual skills and overall team performance.
Establish individualized FAM development plans with measurable goals, coaching priorities, skill-building opportunities, and regular progress follow-up.
Translate business priorities, regional access insights, and performance data into coaching plans and team operating rhythms that support consistent field execution.
Perform other duties as assigned.