Refugee Health Promotion (RHP) Coordinator

Interfaith Ministries for Greater Houston•Houston, TX

About The Position

The Refugee Health Promotion Coordinator coordinates Refugee Services department activities that engage community support for refugee clients, with primary responsibility for coordinating Refugee Health Promotion (RHP) program activities. The coordinator develops and manages relationships with volunteers, health partners, health experts, and community organizations to facilitate support for refugee health programming, and works closely with other IM departments to accomplish program objectives. The role supports program implementation, data tracking and reporting, accurate casefiles and notes, and grant application and renewal processes, including proposal writing and editing. It also develops and supervises volunteer and internship opportunities that provide direct service to refugee clients, coordinates volunteer onboarding with Volunteer Services, and supports outreach, community engagement, special projects, donation drives, events, and relevant meetings. The coordinator assists the Community Engagement Manager and RHP staff across the Refugee Health Promotion and Community Engagement programs and performs other duties as assigned.

Requirements

College degree required.
At least one to two years of experience working in case management and/or with refugee or immigrant populations, in a health-related field, and in a community setting.
Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint.
Ability to quickly learn the Refugee Management System database.
Excellent written and verbal communication skills.
High degree of independent judgment.
Enjoy working with culturally and ethnically diverse staff, clients, and volunteers.
Excellent interpersonal skills and ability to interact well with all levels and work effectively in a team environment.
Ability to work a flexible schedule, including late nights and some weekends.
Must have an automobile, valid driver’s license, and automobile liability insurance.

Nice To Haves

Experience working with refugees and immigrants is highly desired.
Fluency in one of the refugee languages: Spanish, Arabic, Nepali, Kiswahili, or Burmese.

Responsibilities

Coordinate with Refugee Health Promotion program staff to support successful implementation of program activities.
Track data, document client experiences, and support reporting and data analytics.
Ensure timely completion of RHP program reports and other reports as needed.
Keep programming casefiles and notes accurate and up to date.
Support grant application and renewal processes, including writing and editing proposals.
Develop and maintain relationships with health partners and health experts to support Refugee Services activities.
Present information about the refugee services program and opportunities to health partners.
Develop, organize, and implement opportunities for healthcare communities to support refugees and health-related programming.
Support Refugee Services participation in community refugee activities, particularly those focused on health and wellness.
Recruit, train, motivate, and recognize Refugee Services volunteers.
Develop and supervise volunteer opportunities and internships providing direct service to refugee clients in the Refugee Health program.
Coordinate with Volunteer Services staff to complete onboarding for volunteers, including orientations and background checks.
Collect and document monthly timesheets, monthly volunteer check-ins, and other paperwork related to program volunteers and applicable RMS case note entries.
Conduct outreach based on the needs of the refugee population served.
Support the Community Engagement Manager and RHP staff across the Refugee Health Promotion and Community Engagement programs.
Assist the Community Engagement Manager with special projects, donation drives, and special events.
Attend meetings related to the RHP and Community Engagement programs and associated activities.
Perform other duties as assigned.