Refugee Foster Care Case Manager

Catholic Community Services•South Salt Lake, UT

2d•$22 - $25

About The Position

The Refugee Foster Care Case Manager provides comprehensive case management services to refugee youth in foster care placements, supporting their adjustment, development, stability, and self-sufficiency. The role works closely with youth, foster families, partner organizations, and legal systems, managing service delivery in compliance with federal cooperative agreements, Reception and Placement regulations, and applicable state and federal guidelines. The position is based across multiple settings, including an office, foster youth and families’ homes, schools, courts, workplaces, and other community locations. It involves regular local driving and direct work with youth who may have experienced trauma, displacement, family separation, and significant instability. The role calls for independent judgment, strong relational skills, cultural humility, and the ability to build trusting relationships with young people and families navigating complex systems. The environment may be unpredictable, including during on-call periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a full-time, non-exempt position scheduled for 40 hours per week, generally Monday through Friday between 8:30 AM and 8:00 PM, with rotating weekend on-call duty approximately three to four times per year. The position reports to the Refugee Foster Care Case Management Supervisor.

Requirements

Bachelor’s degree in Social Work or a related field, or an equivalent combination of education and relevant experience.
Strong oral and written communication skills in English.
Advanced Spanish proficiency sufficient to draft reports, lead client discussions, and manage complex case documentation without translation assistance.
Computer skills needed for case management documentation and reporting.
Ability to work independently, manage time effectively, and meet deadlines in a field-based environment.
Ability to maintain strict confidentiality.
Demonstrated problem-solving skills and ability to anticipate and prevent issues before they escalate.
Sensitivity to the needs of youth, foster families, colleagues, and volunteers, with prompt and caring responses.
Cultural humility and willingness to learn from and engage with diverse communities.
Compassion, openness, and sound professional judgment when working with youth and families in complex and sensitive situations.
Pass a national BCI/FBI background check.
Maintain a valid Utah driver’s license, be at least 21 years of age, and meet CCS vehicle safety standards.
Maintain current automobile insurance with minimum liability coverage of $50,000 per person and $100,000 per incident.
Work 40 hours per week, generally Monday through Friday between 8:30 AM and 8:00 PM, and participate in rotating weekend on-call duty approximately three to four times per year.

Nice To Haves

SSW or CSW licensure.
Experience working directly with teenagers or youth in foster care.
Experience working with multicultural populations, including the refugee community.
Experience working in a nonprofit or community-based organization.

Responsibilities

Manage an assigned caseload of refugee youth in foster care, conduct monthly in-home visits, and assess progress in placement, independent living skills, academic development, and cultural adjustment.
Develop and implement individualized service plans and identify and coordinate supports and resources to address each youth’s needs.
Prepare court reports and service plans accurately and on time, and attend required court hearings on behalf of assigned youth.
Document case activity, youth-related events, case coordination, agency interactions, and interagency efforts, and maintain case files in compliance with state and federal regulations.
Submit required federal reports documenting case changes and annual outcomes.
Provide crisis management and conflict resolution support to youth and foster families as situations arise.
Collaborate with youth, foster families, CCS staff, and community partners to coordinate and refer best-practice services across areas of youth development.
Participate in weekly staff meetings and monthly case management meetings to support team coordination and program quality.
Perform other duties as assigned.
Participate in a rotating weekend on-call schedule approximately three to four times per year.