Licensed Refrigeration Service Technician - CT
Joe Warren & Sons Co., Inc.•Plainfield, CT
•$80,000 - $120,000•Onsite
About The Position
Joe Warren & Sons Co. (JWS) is expanding and seeking a licensed Connecticut Refrigeration Technician to join their team. JWS has a strong reputation in New England for expert service in commercial refrigeration and kitchen equipment. They are a family-led, customer-focused, and technician-driven company that values craftsmanship, growth, and industry excellence. This is an opportunity for an experienced, CT-licensed technician to leverage their expertise in refrigeration and food equipment repair.
Requirements
- Connecticut Refrigeration License Required
- EPA Certification with a strong emphasis on safety and compliance.
- Minimum of 3 years of experience in commercial refrigeration/ice machine equipment repair.
- Ability to work independently while also being an effective team collaborator.
- Strong mechanical and troubleshooting skills, including gas, electric, plumbing, and steam repairs.
- Proficiency in using hand tools and experience with electrical wiring, piping, and brazing.
- Valid driver’s license with the ability to travel within the assigned service area.
- Physically capable of lifting and carrying up to 75 pounds.
- Excellent customer service and communication skills, with a strong focus on building client relationships.
- Organized and detail-oriented, with the ability to multitask and prioritize workload efficiently.
- Must be authorized to work in the U.S. without sponsorship.
Responsibilities
- Travel to client sites to diagnose and repair refrigeration and ice machine equipment.
- Ensure clear and accurate paperwork for all customer services.
- Coordinate with the Parts Department for precise parts identification and ordering.
- Ensure timely and professional installation of ordered parts.
- Keep the service truck tidy and maintain an organized inventory of parts and tools.
- Engage with manufacturers, sales reps, dealers, and customers.
- Identify service challenges, gather relevant data, and formulate effective solutions.
- Collaborate with manufacturers for equipment diagnosis when required.
- Offer top-tier service and clearly communicate service requirements to customers.
- Advocate for and suggest additional JWS services to customers as appropriate.
- Mentor and support junior team members, helping to develop their skills while fostering a collaborative and high-performing service team.
Benefits
- Attractive compensation package with periodic reviews, bonuses, and increments
- Very competitive 401k with a 4% Safe Harbor Match
- Comprehensive Health Benefits: Medical, Dental (FREE), Vision, and HSA
- Ready-to-Go Company Vehicles: Equipped with all necessary tools and equipment.
- Flexible On-call with Overtime: Infrequent on-call schedules and plentiful OT opportunities with incentive pay.
- Career Growth: Paid training, tuition assistance, and numerous advancement opportunities.
- Mentoring Incentives: Earn extra by mentoring through our Experienced Training Program.
- Life & Disability Insurance
- Company-wide Bonus incentive program with quarterly payouts
- 9 company-funded holidays
- Generous PTO
- Robust career progression opportunities
- Referral bonuses
- Vast training and professional development prospects
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
