Refrigeration Foreman / Sales Manager
About The Position
Join our team as an HVAC Foreman and take your career to the next level. This is an exciting opportunity for an experienced HVAC professional to lead a skilled team, oversee installation and service projects, and play a key role in delivering quality work. If you enjoy mentoring others, solving technical challenges, and seeing projects through to successful completion, this role is for you. We offer a supportive work environment, opportunities for professional growth, competitive compensation, and the chance to make a lasting impact. Bring your expertise, leadership, and commitment to excellence, and help strengthen our team.
Requirements
- Understanding of HVAC / transport refrigeration.
- Proven ability to manage both technical service teams and sales functions, customer relationship management, and negotiation skills.
- Ability to interpret technical manuals, schematics, blueprints, service documentation, and manufacturer specifications.
- Understanding of hazardous materials handling, storage, and regulatory compliance; certification (e.g., HazMat, OSHA, or equivalent) preferred.
- Well-versed in Microsoft Office and service/sales management systems.
- High School Diploma or equivalent required
- 3 years of leadership experience in service operations, sales, or both
Nice To Haves
- Technical training or certification in refrigeration, HVAC, or diesel systems preferred (EPA certification strongly preferred)
Responsibilities
- Lead Thermo King sales and service operations to achieve revenue, profitability, customer retention, and market growth objectives through fleet sales, service agreements, repairs, retrofits, aftermarket sales, and new business development.
- Build and maintain strong customer, vendor, and business partner relationships while generating and converting sales opportunities through customer interactions, service activities, and operational touchpoints.
- Oversee daily shop and field operations, including technician scheduling, labor allocation, workflow management, and coordination of parts, tools, and equipment to meet service demands and project timelines.
- Monitor operational performance, service quality, turnaround times, customer satisfaction, and workflow efficiency, implementing continuous improvement initiatives to optimize productivity, profitability, and service delivery.
- Drive operational and financial performance through Profit & Loss (P&L) management, budgeting, forecasting, reporting, resource utilization, and risk management while ensuring accurate operational documentation and business records.
- Recruit, train, coach, and develop sales and service team members by establishing performance expectations, promoting accountability, communicating operational priorities, and fostering a culture of customer service, safety, and continuous improvement.
- Serve as the primary escalation point for customer concerns, ensuring timely resolution, effective communication, and a consistently high level of customer satisfaction.
- Maintain quality control standards by ensuring repairs, installations, maintenance, and service work are completed safely, accurately, efficiently, and in accordance with company expectations and manufacturer requirements.
- Ensure compliance with company policies, safety procedures, environmental regulations, and applicable industry standards, including the proper handling of refrigerants, tools, equipment, vehicles, and hazardous materials.
Benefits
- 401(k) with employer match
- Medical, dental, and vision insurance
- Voluntary life insurance
- Paid time off
- Employee and gas discounts
- On-the-job training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
