Refractive Cataract Surgical Scheduler- Dr. Wiley- Steele Creek, Pineville (47591)

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA•Charlotte, NC

2d•Onsite

About The Position

CEENTA is seeking a detail-oriented and patient-focused Refractive Cataract Surgical Scheduler to coordinate surgical care and support our physicians and clinical teams. In this role, you will serve as a key liaison between patients, providers, and care teams to ensure seamless surgical scheduling and an exceptional patient experience.

Requirements

High school diploma or equivalent required
Minimum 1 year of experience in a medical setting required
Strong attention to detail
Knowledge of medical terminology and workflows
Excellent communication skills
Ability to multitask in fast-paced environment
Proficiency in Microsoft Office and healthcare systems

Nice To Haves

Surgical scheduling experience
Insurance verification experience
Epic experience

Responsibilities

Schedule all refractive cataract and laser surgical procedures, including post-operative visits.
Counsel patients on premium intraocular lens (IOL) options and pricing.
Serve as liaison between physicians, clinical teams, and patients.
Verify physician orders, CPT codes, and diagnoses.
Prepare surgical documentation including consents and clinical notes.
Coordinate surgical equipment and scheduling logistics.
Manage physician block time and improve scheduling efficiency.
Respond to patient inquiries and provide pre/post-op instructions.
Document patient communications in EHR.
Ensure correct scheduling of procedures and resources.
Assist clinical teams as needed.