Referral Specialist

Trinity Health•Columbus, OH

4d•Hybrid

About The Position

The Referral Specialist coordinates, maintains, confirms and/or secures referrals, authorizations, or precertification needed on physician/clinic services. Verifies the accuracy and completeness of admitting information on outpatient referrals and obtains authorizations when needed. This position will require excellent customer service and professional communication skills. This is a hybrid opportunity working Monday - Friday, day shift.

Requirements

High School diploma or equivalent required
Minimum 1 year experience as a Referral Specialist
Computer skills including Epic and MS Office products.
Demonstrates knowledge of medical terminology, medical insurance and the healthcare system.
Effective communication skills
Able to communicate effectively in verbal and written communication.
Exceptional customer service skills.

Nice To Haves

Knowledge of medical terminology and medical office procedures preferred.
Knowledge of third party payers and pre-authorization requirements preferred.
Demonstrates ability to efficiently organize work and maintain a high level of accuracy and productivity.
Ability to work with a wide variety of people under adverse conditions.

Responsibilities

Coordinates, maintains, confirms and/or secures referrals, authorizations, or precertification needed on physician/clinic services.
Verifies the accuracy and completeness of admitting information on outpatient referrals.
Obtains authorizations when needed.

Benefits

Medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement starting on day one.
RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
Relocation assistance (geographic and position restrictions apply).
Employee Referral Rewards program.
DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday.
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.