Referral & Scheduling Specialist GS9027

Oklahoma State UniversityTulsa, OK
$17 - $19Onsite

About The Position

The Referral & Scheduling Specialist is responsible for coordinating patient referrals, scheduling appointments, and managing medical records to support timely and effective patient care. This role serves as a key point of contact between patients, providers, insurance companies, and external medical facilities, ensuring referrals are processed accurately, appointments are scheduled appropriately, and documentation is complete within the electronic medical record (Epic).

Requirements

  • High School/GED (degree must be conferred on or before agreed upon start date)
  • Leadership skills
  • Communication skills
  • Customer service skills
  • Multitasking skills
  • Computer skills
  • Knowledge of proper cash handling/payment procedures

Nice To Haves

  • Vocational/Technical education
  • Medical Assistant experience

Responsibilities

  • Coordinating patient referrals
  • Scheduling appointments
  • Managing medical records
  • Serving as a key point of contact between patients, providers, insurance companies, and external medical facilities
  • Ensuring referrals are processed accurately
  • Ensuring appointments are scheduled appropriately
  • Ensuring documentation is complete within the electronic medical record (Epic)
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