Referral Resource Specialist-MCL
About The Position
Provides guidance to the core areas of Internal Operations, specifically MLI, Client Support, and IT services related to Referral testing. Serves as local document manager for MCL Referrals, maintains electronic Referral Test Catalog and MCL related fields in Laboratory Test Catalog. Responsible for reviewing test changes from referral labs, fee schedule updates, and initiating change control to downstream systems. Must have exemplary human relations skills and proven problem-solving skills. Must be able to identify, analyze, evaluate, and solve specimen problems in support of Internal Operations and MLI. Works with DLMP Laboratories, internal collections areas, Mayo physicians, and Central Processing to resolve patient specimen issues. Requires critical thinking skills related to reporting test results from a large number of referral labs. Provides quality reporting for all involved in the reporting process.
Requirements
- Exemplary human relations skills
- Proven problem-solving skills
- Critical thinking skills related to reporting test results from a large number of referral labs.
Responsibilities
- Provides guidance to the core areas of Internal Operations, specifically MLI, Client Support, and IT services related to Referral testing.
- Serves as local document manager for MCL Referrals.
- Maintains electronic Referral Test Catalog and MCL related fields in Laboratory Test Catalog.
- Responsible for reviewing test changes from referral labs, fee schedule updates, and initiating change control to downstream systems.
- Identify, analyze, evaluate, and solve specimen problems in support of Internal Operations and MLI.
- Works with DLMP Laboratories, internal collections areas, Mayo physicians, and Central Processing to resolve patient specimen issues.
- Provides quality reporting for all involved in the reporting process.
Benefits
- Competitive compensation
- Comprehensive benefit plans
- Continuing education and advancement opportunities
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
