Referral Coordinator
About The Position
At PanCare of Florida, our mission is to bring quality healthcare to underserved communities. We believe that compassionate, dedicated healthcare professionals are essential to fulfilling this promise. Are you a dedicated and detail-oriented Referral Coordinator looking to make a meaningful impact on patient care? PanCare of Florida is seeking a skilled and compassionate Referral Coordinator to join our team. In this role, you will be at the forefront of ensuring the safe and effective use of medications, working closely with healthcare professionals and patients to optimize treatment outcomes. If you have a passion for patient safety, a keen eye for detail, and thrive in a fast-paced environment, we invite you to apply and become a vital part of our mission to provide exceptional healthcare services.
Requirements
- High School Diploma or equivalent (required).
- Minimum of 1-2 years of experience in a healthcare setting, preferably in a referral coordination, medical office, or patient services role.
- Experience with insurance verification and authorization processes is highly desirable.
- Familiarity with electronic health record (EHR) systems and scheduling software.
- Knowledge of medical terminology, patient referral processes, and healthcare regulations, including HIPAA compliance.
Nice To Haves
- Associate's degree in health administration, Medical Office Administration, or a related field (preferred).
- Certification in medical office administration or a related certification (e.g., Certified Medical Assistant, Referral Coordinator certification) is a plus.
- Experience working in a Federally Qualified Health Center (FQHC) or community health setting is a plus.
Responsibilities
- Coordinate and process referrals
- Coordinate and process hospital discharges
- Submit and track authorizations
- Interface with corporate management, administrative personnel, medical, dental and behavioral staff
- Identifies the health needs of the patient and the expectations of the family.
- Makes an assessment of the resources and support network at the patient’s disposal.
- Assists in development, implementation, and revision of individual treatment plans; assures that services provided are specified in the Treatment Plan; and monitors progress toward treatment goals.
- Maintains an active caseload, providing interventions as needed and within area of expertise and limits of credentials; assures procurement of additional services as needed.
- Reviews and facilitates, if appropriate, mental health referrals from other sources such as primary care, school health, etc. Offers alternative recommendations where necessary.
- Maintains patient and program records in accordance with applicable standards and regulations, grant requirements, etc.
- Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature.
- Participates in continuing education activities, remaining knowledgeable in area(s) of expertise.
- Attend meetings, as appropriate, and meet regularly with supervisor to exchange pertinent information and receive supervision.
- Participates in all safety programs, which may include assignment to an emergency response team.
- Other responsibilities as assigned to create a smoothly run efficient Clinic.
Benefits
- medical, dental, and vision insurance
- 14 paid holidays
- 3 weeks of paid vacation per year
- 403(b) plan with a 6% employer match
- 3% base employer contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
