Referral Coordinator

CenterWell • Shreveport, LA

10d • $40,000 - $52,300 • Onsite

About The Position

Become a part of our caring community Referral and Scheduling coordinator Join our dedicated outpatient team at the Shreveport clinic, where patient-centered care is our top priority. In this role you will directly report to the Center Administrator and play an important part in delivering high-quality clinical support to our Patients.

Requirements

• 1-3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
• Referral experience is MANDATORY
• Proficient with medical terminology
• Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
• Experience with Electronic Medical Records
• Excellent professional communication abilities, at all levels within the organization and with patients, at all times

Nice To Haves

• Bachelor's Degree in Healthcare or Business Administration
• Knowledge of ICD 10 and CPT coding
• Bilingual in English and Spanish
• Medical Assistant or Professional State Certifications related to healthcare

Responsibilities

• Prepares and processes all managed care referral paperwork.
• Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.
• Contacts various offices/facilities to obtain necessary appointments for completing referrals.
• Maintains referral records and files documentation.
• Responds to patient inquiries regarding health plan referrals.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level