Referral Coordinator

Tallahassee Memorial HealthcareTallahassee, FL
Onsite

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system serving a 22-county region in North Florida and South Georgia. As a career destination, TMH employs over 6,000 colleagues and is the region's healthcare leader, offering advanced care including a Level II Trauma Center, Primary Stroke Center, Level III Neonatal Intensive Care, Pediatric Intensive Care, and the most advanced cancer, heart and vascular, orthopedic, and surgery programs in the Panhandle. The system also includes a psychiatric hospital, multiple specialty care centers, six residency programs, and over 50 affiliated physician practices.

Requirements

  • High School diploma or equivalent
  • Minimum: 1 year healthcare experience

Nice To Haves

  • Three (2) years of administrative experience.
  • Knowledge of Allscripts, Availity, RadMD, Humana Military, Evicore, Capital Health PlanSM (CHP), and AIM Specialty Health® (AIM) insurance provider websites.
  • Good attention to detail.

Responsibilities

  • Responsible for sending and receiving referrals electronically and via facsimile machine.
  • Telephones or faxes clinical information to third party payers and health care agencies.
  • Facilitates referrals for home care services.
  • Facilitates assistance for patients identified as needing such for Home Health Care placement.
  • Maintains department reports and supplies.
  • Ensures department coverage.
  • Ensures prior authorizations are submitted appropriately and timely.
  • Schedules diagnostic procedures and Holter monitors with Tallahassee Memorial HealthCare (TMH) Radiology.
  • Processes “stat” and durable medical equipment (DME) referrals.
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