Referral Coordinator - Cardiology

Lifepoint Health•Hickory, NC

10h

About The Position

The Referral Coordinator facilitates the patient referral process and obtains appropriate pre-certifications as requested by providers. The role processes insurance referrals and pre-certifications, arranges patient appointments with specialists and other recommended services, and serves as a referral resource for patients and office personnel. The coordinator also handles information requests and performs administrative and clerical duties such as filing, reception, scheduling, data entry, and patient registration. The role includes greeting visitors and communicating with patients and providers.

Requirements

High school diploma or equivalent (required).
Deep understanding of physician practices and patient care.

Responsibilities

Process insurance referrals and/or pre-certifications.
Facilitate patient appointments with specialists, imaging, rehabilitation services, physical therapy, and other facilities recommended by providers.
Serve as a referral resource for patients, clinical personnel, and front office personnel.
Handle information requests by reviewing files and records, answering inquiries, and responding to incoming work requests.
Perform administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration.
Greet visitors and communicate with patients and providers.

Benefits

Medical, dental, and vision coverage, with medical plans starting at $10 per pay period.
Life, accident, critical illness, and hospital indemnity insurance.
Short- and long-term disability coverage.
Paid family leave and paid time off.
Higher education and certification tuition assistance.
Loan assistance.
401(k) retirement package with company match.
Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
Ongoing learning and career advancement opportunities.
Tuition reimbursement for full- and part-time employees.