Referral Coordinator - Cardiology

Lifepoint Health • Hickory, NC

1d

About The Position

The Referral Coordinator facilitates the patient referral process and obtains appropriate pre-certifications as requested by providers. The role processes insurance referrals and pre-certifications, coordinates appointments with specialists and other recommended services, and serves as a referral resource for patients and office staff. It also includes handling information requests and performing administrative or clerical duties such as filing, reception, scheduling, data entry, patient registration, and greeting visitors.

Requirements

• High school diploma or equivalent is required.
• A deep understanding of physician practices and patient care.

Responsibilities

• Process insurance referrals and/or pre-certifications.
• Facilitate patient appointments with specialists, imaging, rehabilitation services, physical therapy, and other facilities recommended by the provider.
• Serve as a referral resource for patients, clinical personnel, and front office personnel.
• Handle information requests by reviewing files and records, answering inquiries, and responding to incoming work requests.
• Perform assigned administrative or clerical duties, including filing, reception, scheduling, data entry, and patient registration.
• Greet visitors and communicate with patients and providers.

Benefits

• Medical, dental, and vision coverage, with medical plans starting at $10 per pay period.
• Life, accident, critical illness, hospital indemnity, short- and long-term disability insurance, paid family leave, and paid time off.
• Higher education and certification tuition assistance, loan assistance, and a 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.
• Tuition reimbursement for full-time and part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED