About The Position

Baptist Health is currently hiring for a Part-Time Days Referrals Coordinator to join our Total Access Program Department at our Baptist IT Center in the Jacksonville, FL area. The Patient Access Services team interacts with staff, patients, internal departments, physician practices, and insurance companies to obtain maximum reimbursement through established authorization for advanced imaging procedures and order entry. The referral coordinator is responsible for insurance eligibility and obtaining advanced imaging authorizations for BPC, BPE, Baptist Specialty Offices and Imaging. Must meet performance expectations, including but not limited to authorization productivity, 3 accounts/hour. Skills required: multi-tasking; highly organized, detail-oriented with the ability to prioritize workload and teamwork distribution in a call center environment. This Referral Coordinator will be located at Southbank Plaza.

Requirements

  • High school diploma (or higher) Required
  • Multi-tasking skills
  • Highly organized
  • Detail oriented with the ability to prioritize workload
  • Teamwork distribution in a call center environment

Responsibilities

  • Providing referral assistance to physicians, patients, and insurance companies.
  • Scheduling appointments, obtain authorizations, and collect patient responsibilities at the time of scheduling.
  • Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier.

Benefits

  • Up to $1,000 Sign-On Bonus
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