Veterinary Referral Coordinator - Part TIme

BluePearl Vet, LLC • Portland, OR

1d • $24 - $28 • Onsite

About The Position

BluePearl Specialty + Emergency Pet Hospital is looking for an experienced Part Time Weekend Specialty Referral Coordinator to join our team in Northeast Portland, OR! This role ensures the effective, client focused, management of all referrals for the assigned service(s). As a Veterinary Referral Coordinator, you will serve as the primary point of contact for referred clients managing their referral from originating appointment through close of case.

Requirements

• Experienced Part Time Weekend Specialty Referral Coordinator
• Excellent customer service skills
• Ability to work with veterinary medicine professionals
• Ability to work in a collaborative environment
• Unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.

Nice To Haves

• Peers turn to you for advice, guidance, comfort, and support
• Seeking an opportunity with a team that inspires growth

Responsibilities

• Schedule new appointments for the assigned specialty ensuring DVM(s) have record of new appointments.
• Resolve any case-related concerns prior to appointment.
• Maintain assigned specialty service(s) email and follows departmental email triage procedures.
• Gather pertinent information to ensure client understands financial obligations.
• Act as primary point of contact for clients and potential clients in their assigned specialty service(s).
• Perform post-procedural and post-surgical phone call follow up with clients.
• Receive, process and fill prescription requests, with DVM approval, for assigned specialty services(s).
• Work with primary DVMs regarding requests and routine questions.
• Provide primary care DVMs bloodwork/test results to keep them informed regarding referred clients.
• Ensure necessary communication regarding treatment is provided timely and documented appropriately.
• Provide support to clinical staff in order to facilitate the administrative components of clinical referrals for various services.

Benefits

• Trupanion pet insurance
• Discounts for pet treatments, procedures, and food
• Medical, dental, vision, and life insurance options
• Parental leave benefits
• Flexible work schedules
• 401k and retirement planning
• Paid time off and floating holiday plans
• Health and well-being resources to assist with stress management, mental health awareness, compassion fatigue, burnout, communication, and conflict management skills

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed