Referral Coordinator
About The Position
We are seeking a motivated and detail-oriented Medical Assistant / Referral Coordinator to join our onsite team. This hybrid role supports both patient-facing clinical workflows and administrative coordination, including referrals, scheduling, and communication with patients, providers, and external offices. The ideal candidate has prior experience working in a healthcare or clinical environment and understands basic medical workflows and patient coordination. Direct referral coordination experience is preferred but not required — we are willing to train candidates who are eager to learn, adaptable, organized, and committed to delivering an exceptional patient experience in a fast-paced clinical setting.
Requirements
- Previous experience in a healthcare or clinical environment required
- Familiarity with referrals, scheduling, insurance verification, or patient coordination strongly preferred
- Experience working with EMR/EHR systems preferred
- Strong organizational skills and attention to detail
- Excellent interpersonal and communication skills
- Ability to multitask and thrive in a fast-paced clinical environment
- Professional, dependable, and team-oriented mindset
- Willingness to learn, grow, and expand clinical and operational experience
Nice To Haves
- Medical Assistant experience or certification is a plus
- Experience in concierge medicine, functional medicine, or specialty clinics
- Experience with drawing blood, CPT license preferred but not mandatory
- Exposure to external imaging referrals, specialty consultation referrals, or advanced diagnostics
- Familiarity with HIPAA and healthcare compliance standards
Responsibilities
- Coordinate and manage internal and external referrals, including specialty care, imaging, and diagnostic services
- Schedule appointments with specialists and partner providers
- Assist with insurance verification and prior authorization processes when applicable
- Track referral progress and ensure timely completion of services and receipt of reports
- Serve as a point of contact for patients regarding referral status, scheduling, and next steps
- Collaborate closely with physicians, care coordinators, and clinical staff to support individualized patient care plans
- Maintain accurate documentation within EMR/EHR systems and ensure data integrity
- Assist with general clinical and operational workflows as needed, including hands-on patient support
- Proactively identify and help resolve delays or barriers to care
- Deliver a professional, patient-first experience aligned with a high-quality clinical environment
Benefits
- Competitive compensation and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
