Referral Coordinator, Total Access Program

Baptist Health System, Inc.

7d•Onsite

About The Position

Baptist Health is a leading healthcare provider in Northeast Florida, known for its commitment to patient care and recognized as a top place to work in healthcare. As a faith-based, not-for-profit health system, Baptist Health operates six hospitals and over 200 locations, offering a comprehensive range of medical services. The Baptist MD Anderson team in Jacksonville, Florida, is seeking a full-time Revenue Cycle Referral Coordinator. This role is crucial for supporting oncology patients by facilitating appointment scheduling and ensuring a successful patient journey. The department operates in a fast-paced, high-volume environment, requiring candidates to manage competing priorities and maintain a focus on quality over productivity. There are opportunities for professional growth within the Baptist MD Anderson (BMDA) organization.

Requirements

Experience in obtaining diagnostic/imaging appointments (CTs, MRIs, PETs, etc).
High school diploma (or higher) Required

Nice To Haves

Experience in the field of oncology.

Responsibilities

Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility.
Adhere to the department’s policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties.
Obtain authorizations and referrals in a timely manner and clearly document their status in the relevant systems.
Responsible for timely escalation of financial clearance issues to the supervisor.
Possess knowledge related to the field of oncology.