Referral Coordinator, Ortho Support

Western Reserve • Cuyahoga Falls, OH

3d • Onsite

About The Position

This position is responsible for processing all incoming referrals and faxes as well as facilitating all document management and naming within the EMR. This role engages with patients as the gateway to the practice and is responsible for creating a positive patient experience as the first touch point. Is responsible for entering accurate patient demographic and insurance information in the EMR when needed.

Requirements

• High school diploma or equivalent required.
• Two (2) years of experience in medical insurance verification or other hospital finance areas required.
• Prior authorization experience required.
• Knowledge of authorization or referral verification requirements for Medicare, Medicaid, commercial insurance, managed care plans, workers compensation and other third-party payors required.

Responsibilities

• Processing all incoming referrals and faxes
• Facilitating all document management and naming within the EMR
• Engaging with patients as the gateway to the practice
• Creating a positive patient experience as the first touch point
• Entering accurate patient demographic and insurance information in the EMR when needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED