Referral Coordinator/ Medical Assistant

Coastal Health•Blackshear, GA

1d•Onsite

About The Position

Coastal Health is seeking a dedicated and detail-oriented Referral Coordinator / Medical Assistant to join our Primary Care team in Blackshear, Georgia. This dual-role position combines clinical support with referral management responsibilities, making it ideal for a Medical Assistant who enjoys both patient care and administrative coordination. The successful candidate will play a vital role in ensuring patients receive exceptional care by assisting providers with clinical duties while also managing referrals, authorizations, and specialty appointments.

Requirements

High school diploma or equivalent required
Previous experience in a medical office or primary care setting preferred
Knowledge of insurance authorization and referral processes preferred
Strong organizational and multitasking skills
Excellent communication and customer service skills
Proficiency with EMR systems and Microsoft Office applications
Ability to work effectively in a fast-paced healthcare environment
Minimum 1-3 years experience in a medical office preferred.
High school diploma or equivalent
Customer service skills
Oral and Written communication skills
Knowledge of medical terminology
Data entry skills
Ability to work in a fast-paced environment
Teamwork skills
Experience with Referrals and Medical Assisting

Nice To Haves

Medical Assistant certification preferred

Responsibilities

Room patients and obtain vital signs
Document patient history and chief complaints
Assist providers with examinations and procedures
Administer injections and perform clinical tasks within scope of practice
Prepare exam rooms and maintain clinical supplies
Ensure accurate documentation in the electronic medical record (EMR)
Process and coordinate referrals to specialists and ancillary services
Obtain insurance authorizations and verify referral requirements
Schedule referral appointments and communicate details to patients
Track referral status and ensure timely follow-up
Maintain accurate referral records and documentation
Collaborate with providers, specialists, and insurance companies to facilitate patient care