Referral Clerk

The Staff Pad•Hamilton, TX

4d•Onsite

About The Position

The Staff Pad has partnered with a reputed healthcare organization in Hamilton, TX to find dependable and experienced referral clerks to assess insurance eligibility, benefits and facilitate patient scheduling through appropriate departments. Opportunities available in both hospital and clinic settings.

Requirements

High school diploma or equivalent
Strong verbal and written communication skills
1+ year of experience in a medical clinic environment
Ability to walk, sit, stand, and lift up to 40 pounds as required

Responsibilities

Process internal and external referrals to verify eligibility and benefits
Receive provider referral forms and schedule appointments to ensure continuity of patient care
Obtain insurance information, secure authorizations, verify benefits, and provide patients with estimated upfront financial responsibility
Schedule consultant appointments and notify patients within the requested timeframe
Copy and send relevant medical records to consultants via mail or fax
Cross-train to support Business Office and Medical Records functions
Maintain confidentiality of patient records & adhere to organizational policies and procedures
Deliver courteous, compassionate, and efficient service to internal and external customers
Collaborate respectfully & effectively with colleagues and always represent the organization professionally
Perform additional duties in a competent, professional, and courteous manner